Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Henderson, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
356 reviews
5 stars
309
4 stars
11
3 stars3
2 stars4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being knowledgeable, helpful, and kind, with many specific mentions of individual employees like Zach, Ryan, and Miguel.
Efficiency
Many reviews highlighted the quick and efficient service provided during phone purchases and upgrades, although some customers experienced long wait times.
Knowledgeable Staff
Customers frequently noted the staff's expertise in handling technical issues and providing detailed explanations about products and services.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service, billing issues, and lack of assistance after leaving the store.
Store Environment
The store atmosphere was generally described as friendly and welcoming, although some customers reported issues with staff availability during business hours.
- KJkendall jon1 day ago5.0Grace was exceptional! She hooked me up with the right Accessories! And was very Helpful, accommodating efficient, A very nice person!
- VMVanessa MosquedaNov 17, 20255.0Went in to upgrade a few of my phones, thank you for the best experience i have ever had Cecily and Riley helped me out. They were very knowledgeable and knew exactly what they were doing, a not so tech savvy girl can appreciate that. If you’re looking for a switch come to Verizon! They have you covered ! Literally.
- L_Lou _Oct 30, 20255.0Glenn is the best Customer Service professional I’ve ever met. I was having a very bad day and he helped me a lot. Him and his manager were very good and they know a lot about the products. They need a raise.
- SKSindy KesslerOct 30, 20255.0Working with Giovanni. Amazing service
- TGTom GambleOct 29, 20255.0Got a new phone from Cecily R at the 1000 North Green Valley Pwky Verizon. She was great and very knowledgeable. More importantly I trusted her recommendations.
Frequently Asked Questions About Verizon
What types of products does Verizon offer at the Henderson location?
Verizon in Henderson offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What brands are available at the Verizon Henderson store?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Otterbox and Mophie.
What are the store hours for Verizon in Henderson?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 5 PM.
Does Verizon Henderson offer in-store pickup for online orders?
Yes, in-store pickup is available at the Henderson Verizon location.
Which payment methods are accepted at Verizon in Henderson?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Verizon Henderson accessible for customers who speak Spanish?
Yes, the store supports both English and Spanish languages for customer assistance.
Can I recycle my old electronics at Verizon Henderson?
Yes, Verizon Henderson offers electronics recycling services.
What nearby businesses can I visit when shopping at Verizon Henderson?
Nearby places include Live N Let Dye Hair Salon for beauty services, Pearle Vision for eyewear needs, and The Cracked Egg restaurant for breakfast or brunch.
Are there any nearby financial services around Verizon Henderson?
Yes, financial advisors such as Edward Jones (Brian Ewell and Todd Hauge) and Allstate Insurance are located nearby for your financial and insurance needs.
How can nearby transit or transportation services help me get to Verizon Henderson?
Henderson Limo Service, located nearby, offers limo and airport shuttle services which can help you conveniently reach the Verizon store at 1000 N Green Valley Pkwy.