Verizon

4.6
364 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Henderson, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1000 N Green Valley Pkwy, Henderson, NV
89074, United States

Hours

Reviews

4.6
364 reviews
5 stars
317
4 stars
11
3 stars
3
2 stars
4
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Zach, Riley, and Miguel for their exceptional service.

Product Knowledge

Customers frequently noted the staff's expertise in guiding them through phone selections and technical issues, enhancing their overall experience.

Mixed Experiences

While many reviews were positive, some customers reported issues with billing and service follow-up, indicating inconsistencies in customer experience.

Store Environment

Several reviews highlighted the pleasant atmosphere and teamwork among staff, contributing to a positive shopping experience.

Wait Times

A few customers expressed frustration with long wait times and service delays, suggesting a need for improved efficiency during busy periods.
  • RP
    Robert Poncin
    2 days ago
    5.0
    Isabel was wonderful. She was informative, professional and highly competent. She truly made us feel like VIPs.
  • CR
    Cathy Reneau
    6 days ago
    5.0
    Grace was so knowledgeable and helpful!!!!
  • DK
    Devra Kelly
    Dec 29, 2025
    5.0
    I wish there were more stars available for this review. I walked in with an absolute rats nest of a problem that others couldn't fix for me. Cess greeted me, listened, clarified when necessary and began sorting out my monster problem. She reached out to get additional information that she didn't have regular access to, and then put all the pieces together. I left feeling progress had been made and the problem was going to clear up. I did have to return a couple days later with a new wrinkle and Cess stepped up immediately and put things in order.
  • DC
    Debra Coleman
    Dec 29, 2025
    5.0
    Grace was perfect! My husband went in to upgrade his iPhone and received such great customer service from Grace that I went to the store the same day and updated mine as well. Grace explained everything clearly and had our new phones transferred over easily. We are both very appreciative of Grace’s help and friendly support. We have been customers for 20 years and this was the best walk in service at a Verizon store we’ve experienced.
  • AM
    Ariana Martinez
    Dec 12, 2025
    5.0
    I had such a great experience with Riley yesterday!! He helped me get exactly what I wanted, I was switching from T-mobile to Verizon and tmoblie was making the transition very difficult but Riley was very patient and helped us through the whole process!! Super Happy I switched over(:

Frequently Asked Questions About Verizon

What types of products does Verizon offer at the Henderson location?

Verizon in Henderson offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What brands are available at the Verizon Henderson store?

You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Otterbox and Mophie.