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Brand Certified

Verizon

4.6
(367 reviews)

Business Details

1000 N Green Valley Pkwy, Henderson, NV
89074, United States
(702) 641-3011
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Henderson, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1000 N Green Valley Pkwy, Henderson, NV
89074, United States

Hours

Reviews

4.6
367 reviews
5 stars
320
4 stars
11
3 stars
3
2 stars
4
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of employees like Zach, Grace, and Cess.

Efficiency

Customers frequently noted the quick and efficient service they received when upgrading or setting up their phones.

Mixed Experiences

While many reviews were positive, some customers reported issues with billing and service follow-up, indicating inconsistency in overall customer satisfaction.

Store Environment

Several reviews highlighted the pleasant atmosphere and teamwork among staff, contributing to a positive shopping experience.
  • DG
    DON GOODWIN
    Feb 6, 2026
    5.0
    We had to hunt down Gracie but she is the very best. She has a lot of patience with us older customers and we have been going to her for a long time please keep her forever🥰🥰
  • HH
    Hope Haggstrom
    Feb 6, 2026
    5.0
    Grace and Riley helped me upgrade my phone recently and even though it took a while to backup all of my info they were extremely patient and helped me out a great deal! Won't be going to any other reps moving forward. Thanks guys for your hard work. Grace deserves a promotion for fabulous customer service hands down.
  • RS
    Ralph Schneider
    Jan 21, 2026
    5.0
    Most helpful in setting up our new iPhones.
  • RP
    Robert Poncin
    Jan 10, 2026
    5.0
    Isabel was wonderful. She was informative, professional and highly competent. She truly made us feel like VIPs.
  • DK
    Devra Kelly
    Dec 29, 2025
    5.0
    I wish there were more stars available for this review. I walked in with an absolute rats nest of a problem that others couldn't fix for me. Cess greeted me, listened, clarified when necessary and began sorting out my monster problem. She reached out to get additional information that she didn't have regular access to, and then put all the pieces together. I left feeling progress had been made and the problem was going to clear up. I did have to return a couple days later with a new wrinkle and Cess stepped up immediately and put things in order.

Frequently Asked Questions About Verizon

What types of products does Verizon offer at the Henderson location?

Verizon in Henderson offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What brands are available at the Verizon Henderson store?

You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Otterbox and Mophie.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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