Business Details
1351 W Sunset Rd, Henderson, NV
89014, United States
Certified by Verizon • Feb 22, 2026
(702) 454-2015
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/nevada/henderson/henderson-green-valley-302071
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Henderson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
848 reviews
5 stars
465
4 stars
95
3 stars
62
2 stars
49
1 star
177
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers praised specific employees for their helpfulness and professionalism, particularly Randy, Eric, and Jake, while others reported rude or unhelpful interactions.
Long Wait Times
Many reviews mentioned long wait times in the store, with some customers expressing frustration over delays in receiving assistance.
Product Knowledge
Feedback indicated a lack of product knowledge among some staff members, leading to unresolved issues and customer dissatisfaction.
Billing Issues
Numerous customers reported problems with billing, including unexpected charges and difficulties resolving disputes.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing satisfaction while others reported significant frustrations with service and support.
- RSRachel StelmachFeb 7, 20265.0Spoke with Sky on the phone. She was super helpful and willing to listen to the issue before providing a resolution. Happy to say I will be able to complete the work I need as soon as my husband and I are ready!
- JJjackjackFeb 1, 20265.0Renee helped us out and let me tell you she’s the most sweetest and fastest ! Made my experience fast and enjoyable!
- PLPaul LetourneayJan 20, 20265.0Randy helped us set-up our new service with Verizon phone.. Randy’s service was professional and extremely helpful. Randy also saved us money on our billing. We are very happy to now be with Verizon. Randy is a valued employee for Verizon.
- CBCarolle Brulee-WilsonJan 7, 20265.0My experience today was Outstanding! Eric provided the "best" customer service for me! My phone problem was solved minutes! Thank You Eric!
- LPluke PhillipsJan 1, 20261.0Can’t get insurance on my device unless it is during open enrollment? Please update your insurance policy, that is a very outdated way of service. It’s not helpful whatsoever, the year is not 2010. Time to update your policies to be current. If your prices are up to date with current inflation your insurance options should also be current with 2026.
Frequently Asked Questions About Verizon
What are the operating hours for Verizon in Henderson?
The Verizon store in Henderson is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What brands of smartphones does Verizon in Henderson offer?
Verizon offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
What services does the Verizon store in Henderson provide?
The store provides mobile plans, wireless internet plans, voice plans, and offers business cell phones, tablets, mobile hotspots, and laptops.
Can I schedule an appointment or order online from Verizon Henderson?
Yes, you can schedule an in-store appointment or place an online order via their website.
What are the options for receiving online orders from Verizon Henderson?
Customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Does Verizon Henderson accept mobile payments and debit cards?
Yes, Verizon Henderson accepts debit cards, mobile NFC payments, and paychecks but does not require cash only.
Is there free Wi-Fi available at the Verizon Henderson store?
Yes, free Wi-Fi is available for customers inside the store.
What nearby restaurants can I visit before or after shopping at Verizon Henderson?
Nearby dining options include Harold's Chicken, Five Guys, Jimmy John's, Mimi's Cafe, PizzaRev, and Chipotle Mexican Grill, offering a variety of American, pizza, sandwich, French, and Mexican cuisines.
Are there any nearby health and medical services close to Verizon in Henderson?
Yes, Sunset Dental & Orthodontics, Dan Paik DDS, Apple Dental, and The Joint Chiropractic are nearby health and medical providers you can visit.
Where can I find nearby stores for additional electronics or accessories near Verizon Henderson?
Nearby stores include Batteries Plus Bulbs for phone accessories and lighting, and Laptop Xchange for computers and IT services.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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