Best Buy

Reviews

• JP

  Jade Pauling-Johnson

  Feb 23, 2026
  1.0
  I recently bought an iPad from there, bought the case too was a little iffy on getting the pen because it’s expensive, I come to the final decision I’m going to purchase the pen, the guy that rung me up asked if I wanted the regular or the pro I said the regular! I get home & it’s the pro and it was very expensive
• SJ

  Sky Jay

  Feb 18, 2026
  4.0
  I prefer to order things online these days, but if your someone who still likes to walk into a store for your electronics or home appliances than this is still a good place to go. Also, I liked that I could pick up items in store, in a lock box, and curbside if need be. I was here the other doing a return from a product I bought online and it was easy, everyone was nice, and I got the money back the same day so that was nice.
• CN

  Chris Neidemire

  Feb 15, 2026
  1.0
  HORRIBLE CUSTOMER SERVICE. I feel like I was scammed. Im in MD, ordered an amp for my sisters biz in Henderson NV. The manager insisted the geek squad need to come on site to setup the amp. I agreed since he told me a monitor was needed along with programing. Geek squad showed up, 10min later after just plugging in and hooking up the speaker wire, they said 6 of the 8 speakers were blown and left. I flew into NV, checked the wiring and all the speakers worked but only when connected to the R/L main outputs. Obviously no one checked and the amp was not even set to stereo mode. I called the manager who offered me a discount and for the geek squad to come back out. After talking to the geek squad, they rescheduled and sent me a bill for $129!!! I cancelled. Returning the amp and going after a refund of all my money due to HORRIBLE customer service and product support.
• A

  주식회사여강

  Feb 14, 2026
  1.0
  I was generally happy with the purchases made here, except a few instances of which one I would like to address. I purchased a refrigerator and when it was delivered, it did not have handles to open doors (there are two doors). I had to make a number of calls to clear the issue, but after spending significant time, what the store told me was that THE HAANDLES ARE NOT PART OF THE PURCHASE AND I NEED TO PAY ADDITIONAL TO HAVE HANDLE DELIVERED. No business ethics. If that is the case, ethics requires that they tell customers when they make purchase. So disappointed and I do not get this franchise any more.
• DH

  Diana Cecilia Hayes

  Feb 6, 2026
  1.0
  Never call the phone number advertised as in Google, as the one that is supposed to be the Phone number of the particular Store address you are selecting. You will waste your time. Your call will be answer by an AI Bot and it has the shame to say that she is still in training and might not be able to help you; also that they CAN NOT communicate you with THAT particular Store Customer Service. A total waste of time. Because when finally a human being answer the phonecall, you can asked them if they are at the Actual Syore Location you have selected in your Google Search ( which shows with a local prediction code number too) this human Customer Service representative will RECONFIRM that he is NOT at that location and that HE CAN NOT communicate you with your selected Store. What a waste of time and an INSULT to a Best Biy Customer!!!

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