Best Buy

3.9
485 reviews
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Business Details

800 Grand Lake Rd., Unit E64, Sydney, NS
B1P6S9, Canada
(866) 237-8289
https://stores.bestbuy.ca/en-ca/ns/sydney/800-grand-lake-rd-unit-e64

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
800 Grand Lake Rd., Unit E64, Sydney, NS
B1P6S9, Canada

Hours

Reviews

3.9
485 reviews
5 stars
209
4 stars
153
3 stars
56
2 stars
20
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rudeness and lack of assistance from staff.

Staffing Issues

Numerous reviews highlighted understaffing and difficulty in getting help when needed, leading to frustration.

Product Availability

Customers frequently mentioned limited stock and the need to order items online instead of finding them in-store.

Mixed Experiences

While some customers praised individual employees for their helpfulness, others had negative interactions that overshadowed their visits.

Store Environment

The store was noted for being clean and well-organized, but some customers felt uncomfortable with staff monitoring them.
  • LD
    Larry Donovan
    Nov 9, 2025
    1.0
    I bought a Samsung phone November. Third 2025 cost $45 to transfer from one phone to another. I had to go back. I give a guy $20 cash. And still no receipt. I took a ghetto blaster because I didn't know how to set it up properly after buying the phone there and support in the business. They charge me $45 to hit a couple of buttons. They're ripped off. Don't ever do business with them. Walmart I should've went there
  • TO
    Terry Odo
    Oct 11, 2025
    2.0
    I went to Best buy express in April 2025 Was sold a contract on AHLO phone .POS. I had to go back Sydney and was told I could keep the phone. Ignore the other charges from my carrier. I did that. My phone bill went up to $400.00 Supposed to be $40.00 They fixed it. I received a new bill for $72.00 ? What happened to my $40.00 bill 🤔 You gave me a Samsung in return for the pos you sold me and how many others 🤔 How do you stay in business 🤔 I have to travel back to Sydney again from Cheticamp. Thanks for all the extra monies im spending on a phone ffs .. Im pissed off Can you tell ?? Tear up the contract My opinion
  • AW
    Annette Wiesman
    Aug 17, 2025
    1.0
    Workers are great. Store policy is terrible. What a shame.
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Frequently Asked Questions About Best Buy

What types of products does Best Buy in Sydney, NS offer?

Best Buy specializes in computers, mobile devices through Best Buy Mobile, TVs, home theatre, video games, and other electronic product categories.

Can I reserve products online and pick them up in-store at Best Buy?

Yes, customers can reserve products online and pick them up in-store at the Sydney Best Buy location.