Verizon

4.7
353 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 314 Paseo del Pueblo Norte in Taos, NM 87571

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
314 Paseo Del Pueblo Norte, Taos, NM
87571, United States

Hours

Reviews

4.7
352 reviews
5 stars
310
4 stars
16
3 stars
6
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Jayla, Raul, and Jessica.

Mixed Experiences

While most reviews were positive, there were notable complaints about rude service from a manager and issues with product knowledge.

Product Knowledge

Several customers highlighted the staff's ability to provide detailed information and assistance with phone setups and upgrades.

Store Environment

The store was described as welcoming and efficient, although some customers experienced long wait times when the store was busy.

Pricing Concerns

A few reviews mentioned dissatisfaction with pricing, including perceived markups on accessories and issues with plan explanations.
  • VH
    Vicente Herrera
    1 day ago
    5.0
    It was very informative and helpful
  • BB
    Bob Blair
    4 days ago
    3.0
    Jala our helper was very polite kind and helpful. I had to wait over an hour to be waited on
  • TC
    Tammi Clancy
    4 days ago
    5.0
    Jayla at Russell Cellular is fabulous! After having a negative experience with another employee- I switched to working with Jayla. Jayla was kind, honest, thorough in her communications to me about all of the offers available to me in our account. The other employee was not forthcoming and only tried to push the offer she wanted me to accept. The difference was close to a thousand dollars between what I saved by being informed of every offer available. Jayla’s honest, patient and thorough communication rocks!! Jayla has been there for years. Ask for Jayla. The five stars are for Jayla!!
  • DD
    Darcy
    Nov 13, 2025
    1.0
    Just because I couldn't give them 0 stars. Jasmine is the worst rep ever
  • OO
    Orazio Ortega
    Nov 5, 2025
    5.0
    Super easy and handled everything 👍

Frequently Asked Questions About Verizon

What brands of mobile phones and devices does Verizon at 314 Paseo Del Pueblo Norte in Taos offer?

Verizon offers products from Verizon Wireless, Samsung, Google, Apple, Motorola, and LG at their Taos location.

What are the store hours for the Verizon Taos location?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.