Verizon

4.6
359 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1377 Paseo Del Pueblo Sur in Taos, NM 87571

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
1377 Paseo Del Pueblo Sur, Taos, NM
87571, United States

Hours

Reviews

4.6
357 reviews
5 stars
300
4 stars
27
3 stars
7
2 stars
1
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are frequently praised for their helpfulness, knowledge, and professionalism, with many customers highlighting individual employees like Zane, Raul, and Anastasia for their exceptional service.

Store Environment

Several reviews mention that the store's appearance and cleanliness could be improved, with some customers expressing dissatisfaction with the overall presentation.

Efficiency

Many customers appreciate the quick and efficient service they received, often noting that their issues were resolved promptly.

Knowledgeable Staff

Customers consistently report that the staff is knowledgeable about products and services, which enhances their overall experience.

Mixed Experiences

While many reviews are positive, there are also reports of negative experiences, including issues with service quality and misleading information regarding promotions.
  • GT
    Glen Turney
    Oct 31, 2025
    5.0
    Raul was efficient and professional. I was pleased with the quick service. He did not try to “up-sell” me but explained options. I will use this store for future Verizon transactions.
  • AR
    Alfonso Rodriguez
    Oct 2, 2025
    5.0
    Raul was amazing! He helped me upgrade 3 lines on my account and made the whole process super easy. The store was full of people and he was clearly busy (and alone), but he still managed to multitask and take care of everyone with a great attitude. Super friendly, patient, and professional.
  • DS
    Dorothy Forbes Sack
    Sep 27, 2025
    5.0
    Wow! Zane was incredibly helpful, knowledgeable, and patient (as I don’t know much about tech). Hands down the best customer service I’ve experienced in as long as I can remember. He’s a GEM!
  • EW
    Elis Wilson
    Sep 16, 2025
    5.0
    Raul is very good at his job and multitasks to assist everyone while staying calm kind and helpful. Its so hard to find good and knowledgable help and he embodies it! The facility is lacking in presentation and cleanliness and is not well stocked but i dont want to ding my service review for that as he was the sole employee there. Russell cellular needs to provide cleaning servicesand better stocking and merchandizing. Thank you Raul and please give him a raise.
  • DG
    Dylan Green
    Aug 20, 2025
    5.0
    The gentleman named Zane that works at the Verizon store on Sur is THE MAN! My guy stayed passed closing like a lot passed closing to get our account and phones worked out, got us the best promos possible, and even got us the exact phone we wanted! Dude was the best! A straight up wizard with his craft. Definitely go see Zane if you want anything Verizon!

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Taos, NM?

Verizon in Taos, NM is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.

Where is the Verizon store located in Taos?

The Verizon store is located at 1377 Paseo Del Pueblo Sur, Taos, NM 87571.