Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1377 Paseo Del Pueblo Sur in Taos, NM 87571
Staff members are frequently praised for their helpfulness, knowledge, and professionalism, with many customers highlighting individual employees like Zane, Raul, and Anastasia for their exceptional service.
Store Environment
Several reviews mention that the store's appearance and cleanliness could be improved, with some customers expressing dissatisfaction with the overall presentation.
Efficiency
Many customers appreciate the quick and efficient service they received, often noting that their issues were resolved promptly.
Knowledgeable Staff
Customers consistently report that the staff is knowledgeable about products and services, which enhances their overall experience.
Mixed Experiences
While many reviews are positive, there are also reports of negative experiences, including issues with service quality and misleading information regarding promotions.
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Glen Turney
Oct 31, 2025
5.0
Raul was efficient and professional. I was pleased with the quick service. He did not try to “up-sell” me but explained options. I will use this store for future Verizon transactions.
AR
Alfonso Rodriguez
Oct 2, 2025
5.0
Raul was amazing! He helped me upgrade 3 lines on my account and made the whole process super easy. The store was full of people and he was clearly busy (and alone), but he still managed to multitask and take care of everyone with a great attitude. Super friendly, patient, and professional.
DS
Dorothy Forbes Sack
Sep 27, 2025
5.0
Wow! Zane was incredibly helpful, knowledgeable, and patient (as I don’t know much about tech). Hands down the best customer service I’ve experienced in as long as I can remember. He’s a GEM!
EW
Elis Wilson
Sep 16, 2025
5.0
Raul is very good at his job and multitasks to assist everyone while staying calm kind and helpful. Its so hard to find good and knowledgable help and he embodies it! The facility is lacking in presentation and cleanliness and is not well stocked but i dont want to ding my service review for that as he was the sole employee there. Russell cellular needs to provide cleaning servicesand better stocking and merchandizing. Thank you Raul and please give him a raise.
DG
Dylan Green
Aug 20, 2025
5.0
The gentleman named Zane that works at the Verizon store on Sur is THE MAN! My guy stayed passed closing like a lot passed closing to get our account and phones worked out, got us the best promos possible, and even got us the exact phone we wanted! Dude was the best! A straight up wizard with his craft. Definitely go see Zane if you want anything Verizon!
Verizon in Taos, NM is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Taos?
The Verizon store is located at 1377 Paseo Del Pueblo Sur, Taos, NM 87571.
Does Verizon Taos offer in-store and curbside pickup services?
Yes, Verizon Taos offers both in-store pickup and curbside pickup services for your convenience.
Which mobile phone brands does Verizon Taos carry?
Verizon Taos carries brands such as Verizon, Samsung, Google, Apple, Motorola, and LG.
What types of products can I find at Verizon Taos?
You can find Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options at Verizon Taos.
What payment methods does Verizon Taos accept?
Verizon Taos accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Is Verizon Taos accessible for customers with wheelchairs?
Yes, Verizon Taos has a wheelchair accessible entrance for customers requiring accessibility.
Are appointments required to visit Verizon Taos?
No, appointments are not required; you can shop in-store during open hours.
What nearby dining options are available around Verizon Taos?
Nearby dining options include Antonio's The Taste of Mexico, Sonic Drive-In, Guadalajara Grill, Trujillo's Diner, and Casa De Valdez, great choices before or after visiting Verizon Taos.
Which nearby services can I use in Taos along with my visit to Verizon?
Nearby services include Super 8 by Wyndham Taos for lodging, Hillcrest Bank for banking needs, and Enterprise Rent-A-Car for vehicle rentals, offering convenience when visiting Verizon.
Are there any local healthcare facilities near Verizon Taos?
Yes, nearby healthcare facilities include the VA outpatient clinic, Taos VA Clinic, Epiphany Dermatology, and HearUSA for audiology services.