Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Santa Fe’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
341 reviews
5 stars
301
4 stars
19
3 stars4
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Rico, Tay, and Aaron.
Professionalism
Reviews highlighted the professionalism of the staff, noting their patience and willingness to assist customers with various issues.
Store Environment
Customers appreciated the clean and welcoming atmosphere of the store, with some mentioning complimentary water and comfortable seating.
Efficiency
Several reviews noted quick service and minimal wait times, with customers being attended to promptly.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific sales tactics and issues with billing.
- MRM.C. Rowley4 days ago5.0Just want to give kudos to Verizon employee Zacciah! I had a somewhat complicated situation (e.g. transferring a business line number to a personal account). Zacciah quickly determined what needed to be done and set the wheels in motion. Not only did he resolve my issue he also saved me a considerable amount of money. Zacciah, hands down, is one of the most professional and knowledgeable individuals I have ever worked with. Verizon is fortunate to have employees like Zacciah!
- JPJordan PachecoOct 12, 20255.0I’ve been with Verizon for three and a half years, and since day one, Rico has been incredibly helpful. He’s always conducted himself professionally, made sure to offer me the best deals available, and ensured I felt confident and satisfied with every purchase. His customer service goes above and beyond expectations. I’d specifically recommend working with Rico. His work ethic, professionalism, and genuine care for customers truly stand out.
- MJmarilu JensenOct 2, 20255.0Soren on Main Street in Santa Fe was GREAT. He helped me return a phone that wasn't working. His demeanor was awesome. Everyone there is so pleasant. Another worker brought me water that was a surprise and very nice. Previously, today, I stopped at a different store and was told the wait was 1 1/2 hours so I left, found the store on Main St, and was kindly attended to immediately. This store is GREAT!
- LSLauraBeth ShankleSep 19, 20255.0Zacciah was incredibly helpful during a very annoying situation. His care and attention to detail was much appreciated. He was also very personable and entertaining while we waited for my phone to start working again. Thank you for all of your help! Highly recommend Zacciah
- JSJames SymeAug 14, 20255.0Rico Wagatsuma was my sales person, I was in a panic, it as the last day of a three day trip to New Mexico from southern Arizona and my phone died. Rico calmly talked me through the process of replacing my I-phone. Rico made sure I got the best deal he could find. I highly recommend this store if you're in the market for a phone.
Frequently Asked Questions About Verizon
What products and brands does Verizon at 4961 Main St Santa Fe offer?
Verizon at 4961 Main St offers smartphones and devices from brands like Apple, Samsung, Motorola, Google, LG, HTC, and Asus, along with Verizon Wireless products and accessories.
What services can I get at the Verizon store on Main St in Santa Fe?
You can get Verizon wireless plans, prepaid wireless, device upgrades, mobile hotspot services, home internet, and more at this location.
What are the store hours for Verizon at 4961 Main St?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Can I pick up my online order in-store at the Cellular Sales Verizon location in Santa Fe?
Yes, in-store pickup is available at this Cellular Sales Verizon store.
Does Verizon at 4961 Main St require appointments for visits?
No, appointments are not required—you can simply stop by or call to make an appointment if preferred.
What payment methods are accepted at Verizon Cellular Sales in Santa Fe?
They accept American Express, Discover, MasterCard, and Visa credit cards.
How can nearby places like Subway and McDonald's enhance my visit to Verizon Cellular Sales?
You can grab a meal at Subway or McDonald's before or after visiting Verizon for a convenient and enjoyable trip.
Are there other mobile phone stores near Verizon at 4961 Main St?
Yes, there are nearby mobile phone stores such as Cricket Wireless and Walmart Santa Fe - Herrera Drive for additional options.
What health-related facilities are near the Verizon store on Main St?
Nearby health facilities include CHRISTUS St. Vincent Entrada Contenta Health Center and Santa Fe Dentist Office for medical and dental needs.
How can I contact the Verizon Cellular Sales store in Santa Fe for more information?
You can call them at +1 505-428-0451 or email CustomerService@cellularsales.com for assistance.