Verizon

Reviews

• RB

  Richard Blake

  4 days ago
  5.0
  This is a very well managed business. When the customer load is low the manager is actively teaching the employees . The manager and employees greet customers at the door upon arrival and escort them through the exit door. My situation was the need not only to purchase a new iPhone but to get the number transferred from another vendor that had refused to transfer the number. Rico, the manager, spent about two hours personally working the issue on my behalf until it was resolved. Then he set up my new phone, transferred my files, and showed me how to handle some tasks. Later I returned with some more issues and again Rico efficiently worked through each. I recommend that all Santa Fe Verizon customers and potential customers use this store.
• CN

  Chris Norris

  5 days ago
  5.0
  Everybody there is always very helpful had to service for a long time now the company is just amazing
• LL

  lpulido2097

  Feb 18, 2026
  1.0
  Came in to upgrade my father's phone and keep my same plan. Assistant was dead set on explaining plan even after informing him that I'm not interested in the plan and don't have that much time. Assistant ultimately denied me service and decided not to help me. I've been a Verizon customer for over 20 plus years and this is unacceptable.
• MA

  Miguel Angel

  Feb 2, 2026
  5.0
  Dante is the man. Got good deals on upgrading my phones on our existing lines. He is fast efficient and knows what he's doing, got us in and out with no sales pitches.
• MR

  M.C. Rowley

  Nov 20, 2025
  5.0
  Just want to give kudos to Verizon employee Zacciah! I had a somewhat complicated situation (e.g. transferring a business line number to a personal account). Zacciah quickly determined what needed to be done and set the wheels in motion. Not only did he resolve my issue he also saved me a considerable amount of money. Zacciah, hands down, is one of the most professional and knowledgeable individuals I have ever worked with. Verizon is fortunate to have employees like Zacciah!