Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2901C North Main St. in Roswell, NM 88201
Evelin was so helpful. I really appreciate her time and patience
TL
The kid Leeper
Oct 28, 2025
5.0
She was so nice so helpful very informative some places they just want you to get into a contract quick she told me let me help you if we can’t do something. We’ll do something else for you no matter what she’s gonna make it work for my kid thank you very much. She put a smile on his face bigger than the state of Texas really appreciated the service.
LJ
Les Jones
Aug 18, 2025
1.0
Tried to get something during my lunch and the doors were locked during business hours. When someone was there I explained I needed an invoice for my previous account. They gave me a number to customer support. That was no help because it's just a number to an overseas support and I couldn't understand a thing they were saying and they couldn't understand what I needed.
EE
Ed
Jul 22, 2025
1.0
Service here was great but I do not recommend getting the Asurion phone insurance. Asurion has simply put the worst customer service I've experienced. You pay for the phone insurance for years and the day you need to use it these people make it a nightmare to get your phone replaced. They make you go through hoops and loops and then without shame want to upsell you to cover your home appliances. What a joke. Going days without a phone because they keep denying your claims and they want you to take a selfie for security measures? With what phone? This is unacceptable. You're better off not having insurance and then buying an unlocked replacement phone from Amazon if you need it. Or even better a whole different provider that sells cheap phones that are easily replaceable. 🤷