Verizon

4.7
432 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Roswell’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3901 N Main St, Roswell, NM
88201, United States

Hours

Reviews

4.7
432 reviews
5 stars
375
4 stars
21
3 stars
4
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Jesus and Danielle.

Sales Experience

Some customers reported negative experiences with pushy sales tactics and unprofessional behavior from certain employees.

Wait Times

Several reviews mentioned long wait times for service, particularly during busy hours, which led to frustration.

Product Knowledge

Customers appreciated the staff's knowledge about products and services, with many noting that employees provided thorough explanations.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
  • LG
    Lizz Garcia
    Oct 22, 2025
    5.0
    Laura Cooper was an amazing sales person explained me everything what I needed to know she made us feel like family I definitely recommend her 100% friendly polite great service and specially great attitude definitely coming back to shop for another cell phone with her Verizon is blessed to have an employee like her ♥️ Employee .. The employee Joel is so unprofessional and rude I definitely don't recommend him at all
  • EF
    Eric Flores
    Oct 5, 2025
    1.0
    The men that work here are very untrustworthy. Call the real Verizon customer service and they will help you everytime.
  • MG
    Matt George
    Sep 16, 2025
    1.0
    Came in one week ago, ordered over my budget to start a new business. New phone, tablet, all the accessories... I thought business was good. I came from Ruidoso to get away from what I see every day. But today... Good thing I never paid a dime till pickup. I'm here for the day with many more stops to go and what do you know? The order isn't even ready... Bye Felicia🤟
  • DG
    Delaney Greenberg
    Sep 1, 2025
    5.0
    Johnathon was AMAZING! Very kind, calming, and down to earth energy, made the process very quick and easy, and gave great travel advice that made our trip a lot better!
  • LJ
    Les Jones
    Aug 18, 2025
    1.0
    Went in during my lunch break and waited 45 minutes at least just to be seen. By that time I didn't have time to get what I needed. I understand that there's only 3 reps working but they need to hurry up and stop chatting and get the job done.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Roswell?

The Verizon store, Cellular Sales, is located at 3901 N Main St, Ste 101, Roswell, NM 88201.

What are the hours of operation for the Verizon store at 3901 N Main St?

The Verizon store is open Monday through Saturday from 8:30 AM to 8:30 PM and Sunday from 10:00 AM to 7:00 PM.