Verizon

4.6
433 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Roswell’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3901 N Main St, Roswell, NM
88201, United States

Hours

Reviews

4.6
433 reviews
5 stars
375
4 stars
21
3 stars
4
2 stars
8
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting employees like Jesus, Danielle, and Beto.

Sales Experience

Several reviews mentioned pushy sales tactics and dissatisfaction with the sales approach, indicating a need for improvement in this area.

Wait Times

Customers expressed frustration with long wait times in the store, impacting their overall experience.

Product Knowledge

While many employees were noted for their expertise, some customers reported instances of unhelpfulness or lack of knowledge from certain staff members.
  • JS
    Jessica Sullivan
    Dec 14, 2025
    1.0
    No payment machines inside or the whole town
  • BR
    Bobby Ramirez
    Nov 28, 2025
    5.0
    Went in to get a new phone after leaving AT&T and TJ was very helpful from the time I walked in until until I walked out he was very professional about his job and answered every question I had for him TJ is a good worker.
  • LG
    Lizz Garcia
    Oct 22, 2025
    5.0
    Laura Cooper was an amazing sales person explained me everything what I needed to know she made us feel like family I definitely recommend her 100% friendly polite great service and specially great attitude definitely coming back to shop for another cell phone with her Verizon is blessed to have an employee like her ♥️ Employee .. The employee Joel is so unprofessional and rude I definitely don't recommend him at all
  • EF
    Eric Flores
    Oct 5, 2025
    1.0
    The men that work here are very untrustworthy. Call the real Verizon customer service and they will help you everytime.
  • MG
    Matt George
    Sep 16, 2025
    1.0
    Came in one week ago, ordered over my budget to start a new business. New phone, tablet, all the accessories... I thought business was good. I came from Ruidoso to get away from what I see every day. But today... Good thing I never paid a dime till pickup. I'm here for the day with many more stops to go and what do you know? The order isn't even ready... Bye Felicia🤟

Frequently Asked Questions About Verizon

Where is the Verizon store located in Roswell?

The Verizon store, Cellular Sales, is located at 3901 N Main St, Ste 101, Roswell, NM 88201.

What are the hours of operation for the Verizon store at 3901 N Main St?

The Verizon store is open Monday through Saturday from 8:30 AM to 8:30 PM and Sunday from 10:00 AM to 7:00 PM.