Business Details
3617 Pat Darco Hwy, Rio Rancho, NM
87144, United States
Certified by Verizon • Feb 22, 2026
(505) 888-8894
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Rio Rancho, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
471 reviews
5 stars
361
4 stars
36
3 stars
15
2 stars
8
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and professionalism of staff, particularly highlighting individuals like Kevin, Donovan, and Aaron for their exceptional service.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which contributed to a positive customer experience.
Mixed Experiences
While most feedback was positive, there were some negative experiences reported, particularly regarding service issues and a lack of follow-up from certain employees.
Efficiency
Customers appreciated the quick and efficient service during phone setups and upgrades, making the process seamless.
- LWLizzy Weal4 days ago5.0Aaron is hands down the most competent, helpful, honest phone dude I've ever worked with. Came in with a slate of catastrophic issues and he was able to remedy the problem promptly and intelligently and CHEAPLY. big ups to aaron!!!!
- RHRobin Hughes6 days ago1.0Beware! If you see a promotion, print it. I went in 12/24/25 to get 3 Samsung FREE phones. Donovan told me they were out of stock, but he had Google Pixel 10 Pro XL in stock with the same promotion. I should have asked him to print the promotion for me. It is now 2/20/2026 and cannot get this resolved with Donovan or Verizon. This is going to cost me over $1,800 for the life of my contract. Not happy!
- TMTiger MossmanFeb 17, 20265.0Aaron, was fabulous I really appreciate him fixing my phone Would highly recommend him for great service.. Tiger Mossman
- AWAl WaquieFeb 13, 20265.0Aaron he was a great help and explained my phone situation I needed to know . Thanks for his help.
- JHJerry HernandezFeb 13, 20265.0Aaron at the Bernalillo Verizon Office was extremely helpful...very patient and knowledgeable...Answered all my questions and issues I had. Much Appreciated ! Jerry H. Customer
Frequently Asked Questions About Verizon
What products and brands does Verizon in Rio Rancho offer?
Verizon offers a wide range of wireless devices including phones, tablets, smartwatches, and accessories from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for the Verizon Rio Rancho location?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store offer in-store pickup services?
Yes, the store provides in-store pickup for your orders.
What payment options are accepted at Verizon in Rio Rancho?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle my old electronics at this Verizon location?
Yes, Verizon Rio Rancho offers electronics recycling services.
What languages are supported by the Verizon Rio Rancho staff?
The staff is knowledgeable and supports both English and Spanish.
Where is Verizon Rio Rancho located?
The store is located at 3617 Pat Darco Hwy, Rio Rancho, NM 87144, USA.
Are there any places nearby Verizon Rio Rancho where I can grab a quick meal?
Yes, McDonald's, a fast food and burger restaurant, is nearby for a quick meal before or after your visit.
What nearby retail stores are close to Verizon Rio Rancho for additional shopping options?
Famous Footwear and Kirkland's are nearby retail stores if you want to shop for shoes or home goods along with visiting Verizon.
Are there any nearby banking options to Verizon Rio Rancho?
Yes, there are several nearby banks and credit unions including Century Bank, State Employees Credit Union, PNC, BBVA, Del Norte Credit Union, and Nusenda Credit Union to assist with your financial needs.
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Certified February 22, 2026Yext Knowledge Graph
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