Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Los Lunas’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
323 reviews
5 stars
277
4 stars
14
3 stars
6
2 stars4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Ryan, Chris, and David for their exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported negative experiences, particularly with certain staff members who were perceived as pushy or unhelpful.
Efficiency
Customers appreciated the quick service and efficient problem-solving, with several mentions of fast service and staff taking the time to address customer needs.
Store Environment
The store was frequently described as clean and welcoming, contributing to a positive shopping experience.
Sales Practices
There were concerns about aggressive sales tactics from some employees, leading to dissatisfaction among certain customers.
- JJjimena jimenezJan 3, 20263.0great place overall wouldn’t recommend amanda she was unnecessarily passive aggressive and barely acknowled us, which we didn’t mind but it’s her whole attitude. Not only that she had us waiting over an hour for something her coworker did in minutes. had an unfortunate experience but overall decent service and most services are quick
- LCLeppie ConDec 29, 20255.0Best Experience buying a new phone amazing experience. Chris was helping us and all I can say he deserves an amazing raise he made the experience so much better and funnier for us all 10/10! I know where I’m going next time I need a new phone.!!
- JGJason GleasonDec 8, 20255.0I never post reviews (mostly because I'm super lazy like most consumers), but this time it was warranted. Justin and the crew over at this store are phenomenal. They know the products, they're polite, and they're am exemplary example of how customer service can be done right. I switched back to Verizon from ATT and almost went to T-mohike but it was Justin who solidified my business with Verizon. Nothing but good things to say on every level.
- JBJoseph BurgessOct 16, 20255.0Very fast service. Took care of me right away.
- DFDoug FullerSep 24, 20255.0Let me tell you where the most kind and attentive phone sales people are .... Right here at Los Lunas Verizon...they treat you better than most of our family members treat us....that's real talk.. nuh? Ask for DJ tell them Doug Fuller sent you.
Frequently Asked Questions About Verizon
What services does the Verizon store at 1451 Main St SW offer?
The Verizon store offers wireless sales consultations, device upgrades for brands like Apple, Samsung, Google Pixel, and Motorola, Verizon plan services, wireless accessories, and exclusive promotions.
What are the store hours for the Verizon Cellular Sales location in Los Lunas?
The store is open Monday through Saturday from 8:30 AM to 8:30 PM, and on Sunday from 10:00 AM to 7:00 PM.
Do I need an appointment to visit the Verizon store in Los Lunas?
No appointment is required to visit the Verizon store, though you can call ahead to make one if you prefer.
Can I pick up my online order at the Verizon Cellular Sales store?
Yes, the store offers in-store pickup for online orders.
Which brands of smartphones can I get help with at this Verizon store?
You can get assistance upgrading or purchasing Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus devices.
What payment options are accepted at the Verizon store in Los Lunas?
The store accepts American Express, Discover, Mastercard, and Visa for payments.
How can I contact the Verizon store for customer service?
You can reach customer service via email at CustomerService@cellularsales.com or by phone at +1 505-865-4966.
Are there dining options nearby the Verizon store?
Yes, nearby dining options include Wienerschnitzel (fast food), Benny's II (Mexican restaurant), Applebee's Grill + Bar, Papa John's Pizza, IHOP, and Sonic Drive-In.
Where can I get automotive services near the Verizon store?
Nearby automotive services include Mister Car Wash, Murphy Express gas station, My Lube Center oil change station, Pro Lube automotive repair and gas station, and O'Reilly Auto Parts.
What other mobile phone stores are located near this Verizon location?
Nearby mobile phone stores include Cellular Sales, another Verizon store, AT&T Store, Metro by T-Mobile, and Batteries Plus.