Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Las Vegas, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
164 reviews
5 stars
113
4 stars
16
3 stars
13
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Paul, Anthony, and Natascha.
Staff Performance
Several reviews highlighted the professionalism and dedication of staff members, noting their willingness to go above and beyond to assist customers.
Mixed Experiences
While many customers had positive interactions, some reported issues with service quality and management, indicating inconsistency in customer experiences.
Sales Practices
There were complaints regarding unclear sales practices and issues with promotions, leading to customer dissatisfaction with billing and service agreements.
- KKKeegan KneelandDec 1, 20255.0Helpful staff
- FMFreddy MontoyaNov 14, 20255.0Mike Trujillo was as awesome as they come he was so courteous and knowledgeable in all fields highly recommend him and Verizon
- JCJimmy ColbertNov 13, 20255.0Brendon and Mike were very helpful with setting up my phone
- DADenice AragonNov 3, 20255.0I am a native of Las Vegas, NM and needed help with several issues regarding my Verizon plan and was eerie about going to our local Verizon store because they have always been rude and not very helpful but I really needed help ASAP I was extremely excited and beyond satisfied with the amazing customer support given by Michael Trujillo. He was extremely knowledgeable, friendly and helpful. He is the definition of what customer service should be...I will definitely recommend this store to friends and family...thank you Michael you are an asset to Verizon
- RSRudy SalazarOct 2, 20254.0The associate was very informative and helpful.
Frequently Asked Questions About Verizon
What products does Verizon at 1607 7th St, Las Vegas, NM offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more, featuring brands like Samsung, Apple, Motorola, and Google.
What are the store hours for Verizon in Las Vegas, NM?
The Verizon store is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.
Does Verizon in Las Vegas offer in-store pickup for orders?
Yes, Verizon offers in-store pickup services for customers.
What payment methods are accepted at the Verizon store in Las Vegas, NM?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
What services are provided by Verizon in Las Vegas, NM?
Verizon provides services including new lines, upgrades, new devices, and accessories.
Does the Verizon store in Las Vegas support multiple languages?
Yes, the store offers services in both English and Spanish.
Are customers able to recycle electronics at this Verizon location?
Yes, the Verizon store in Las Vegas offers electronics recycling services.
What nearby dining options are close to Verizon at 1607 7th St?
Nearby dining options include Pizza Hut, Wendy's, McDonald's, Arby's, and Little Caesars Pizza, making it convenient for customers to grab a meal before or after visiting.
Which other mobile phone stores are near Verizon in Las Vegas, NM?
Nearby mobile phone stores include Cricket Wireless Authorized Retailer, Metro by T-Mobile, and Wireless Express - Las Vegas.
What other retail and service stores are close to the Verizon location?
Nearby retail and service stores include Rent-A-Center for furniture rentals, Sears Hometown Store for appliances, Aura Salon for beauty services, and the Physical Therapy Center for healthcare services.