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Brand Certified

Verizon

4.4
(240 reviews)

Business Details

(575) 571-4205
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Las Cruces, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3473 Northrise Drive, Las Cruces, NM
88011, United States

Hours

Reviews

4.4
240 reviews
5 stars
187
4 stars
18
3 stars
9
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, with several specific mentions of employees going above and beyond to assist.

Product Knowledge

Customers frequently noted the staff's expertise and ability to explain options clearly, contributing to a positive experience.

Mixed Experiences

While many reviews highlighted excellent service, some customers reported issues with staff competence and long wait times, indicating inconsistency in service quality.

Store Environment

Several reviews mentioned the store's cleanliness and organization, contributing to a pleasant shopping experience.

Promotions and Offers

Some customers expressed frustration with misleading promotions and issues related to phone upgrades, suggesting a need for clearer communication.
  • DT
    Deanna Taylor
    Feb 5, 2026
    5.0
    I went in for a new iphone watch . My sales person Devin . Waited on me.very un knowledgeable. Not only did I get a new watch . I left with a new iphone. I left with a verizon gateway, netflex, disney channels. Due to the cost of my internet, movies channel s i am now all Verizon
  • MG
    Myra Gomez
    Jan 15, 2026
    5.0
    Great customer service!
  • MR
    Matthew Recce
    Dec 30, 2025
    5.0
    Isaiah and Ceasar were terrific! Both provided excellent customer service, were patient, knowledgeable, and went above and beyond. Highly recommend seeing them for any Verizon needs.
  • JM
    Jack Mangio
    Dec 1, 2025
    5.0
    Great service and knowledgeable, Raven is the best
  • PS
    Pam Sephanic
    Nov 21, 2025
    5.0
    Experienced, knowledgeable, patient associate assisted me with my new IPhone. Very pleased with the transaction.

Frequently Asked Questions About Verizon

What products and brands does Verizon at 3473 Northrise Drive offer?

Verizon offers a full range of wireless devices including phones, tablets, smartwatches, and accessories from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What are the store hours for Verizon in Las Cruces, NM?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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