Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Las Cruces, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
237 reviews
5 stars
184
4 stars
18
3 stars
9
2 stars2
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many highlighting specific employees like Raven, Saul, and Edgar for their exceptional service.
Store Experience
Overall, customers reported positive experiences in the store, noting efficient service and a welcoming atmosphere, although some mentioned long wait times and occasional service inconsistencies.
Product Knowledge
Many reviews highlighted the staff's expertise in helping customers choose the right products and troubleshoot issues, contributing to a satisfactory shopping experience.
Negative Experiences
A few customers reported issues with service quality, including miscommunication about promotions and long wait times for assistance, leading to frustration.
- MRMatthew RecceDec 30, 20255.0Isaiah and Ceasar were terrific! Both provided excellent customer service, were patient, knowledgeable, and went above and beyond. Highly recommend seeing them for any Verizon needs.
- JMJack MangioDec 1, 20255.0Great service and knowledgeable, Raven is the best
- PSPam SephanicNov 21, 20255.0Experienced, knowledgeable, patient associate assisted me with my new IPhone. Very pleased with the transaction.
- RBRandy BoyerNov 20, 20255.0Great
- DCDebra CollinsNov 19, 20255.0Always a positive experience at that store.
Frequently Asked Questions About Verizon
What products and brands does Verizon at 3473 Northrise Drive offer?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, and accessories from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for Verizon in Las Cruces, NM?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon at this location offer in-store pickup for orders?
Yes, they provide in-store pickup services for customers who order online.
What payment options are accepted at Verizon Northrise Drive?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What types of services can I get at Verizon Northrise Drive?
You can get new lines, device upgrades, new devices, and accessories.
Does Verizon Northrise Drive support recycling old electronics?
Yes, this location offers electronics recycling services to customers.
What languages are spoken at Verizon in Las Cruces?
Verizon staff speak both English and Spanish to assist customers.
Which nearby health care facilities can I visit around Verizon's Northrise Drive location?
Nearby health facilities include Family Care Mountain View, MountainView Urgent Care at Northrise, Rene Guerro, MD, and MountainView Medical Group Family Care at Northrise, useful for any medical needs before or after your visit.
Are there food options close to Verizon on Northrise Drive if I want to eat before or after shopping?
Yes, nearby you can find Wendy's, Taco Bell, and McDonald's for quick and convenient dining.
What other stores and services are located near Verizon on Northrise Drive?
Nearby places include Dollar Tree for discounts, Walgreens pharmacy, and banking services like First National 1870 and First Convenience Bank, making it easy to run multiple errands in one trip.