Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Las Cruces, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
207 reviews
5 stars
165
4 stars
12
3 stars
6
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Devin, Alex, and Bianca.
Technical Support
Several reviews highlighted the staff's ability to assist with technical issues, including phone setups and troubleshooting.
Promotions and Offers
Customers expressed frustration over unfulfilled promotions, particularly regarding gift cards and service agreements.
Store Environment
Some reviews noted issues with store accessibility and staff availability, particularly during busy times.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude service and unresolved issues.
- PFParis Fischer6 days ago5.0I just wanted to take a moment to recognize an employee at this location by the name of Isaiah. My partner, Jayden and I had the wonderful opportunity of upgrading our phones with him! As Realtors, we like to recognize people in the service industry because we all know how hard it can be. From the beginning, he was very respectful, kind, informative and HONEST. In sales, people have pressure to sell as much as they can. Isaiah was genuine and we felt confident working with him on the sale! Managers @ this location, please give this gentlemen the recognition he deserves!! He left a great impression and we hope to continue going to him for our phone needs. Thank you Isaiah! & thank you Verizon. Kindly, Cactus & Keys Group
- DDDianne DawkinsNov 15, 20255.0Everyone in this Verizon store are the best, friendly, very knowledgeable. This is the best store by far.
- AHAngel HernandezOct 28, 20255.0Marco was great! He quickly set up our 3 new iPhone 17”s with absolutely no issues or concerns! Highly recommend this store and Marco
- FVFernando VarelaOct 6, 20255.0Went in today to get my screen protector replaced and was helped by Devin who did an outstanding job helping me out and offering awesome perks to my account for streaming subscriptions and YouTube music
- VYVeronica YanezSep 27, 20255.0Caesar was awesome! I came in to trade in phones and, although he couldn’t take them here, him and the manager Alex directed me to where I could rid of them. I mentioned I was looking to lower my bill and they helped me save almost $100/month. Caesar also offered wifi for a lower price than what I am currently paying.
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon in Las Cruces offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet devices, smartwatches, accessories, and more.
What are the operating hours for the Verizon store at 2790 N Main St, Las Cruces?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Can I pick up my online order in-store at the Verizon Las Cruces location?
Yes, in-store pickup is available for orders at this Verizon location.
Which brands of devices and accessories are available at this Verizon store?
The store carries brands including Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What payment options does Verizon Las Cruces accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store offer device protection and accessories?
Yes, the store offers device protection plans and a variety of accessories such as audio accessories, cases, power accessories, and wearable devices.
What languages are supported by staff at this Verizon location?
Staff members are available to assist customers in English and Spanish.
Are there any nearby dining options where I can eat before or after visiting Verizon?
Yes, nearby dining options include Wienerschnitzel at 2800 N. Main Street, Spanish Kitchen, Blake's Lotaburger, and Sonic Drive-In, all offering a variety of fast food and restaurant choices.
What nearby services can I use if I need banking or shipping while visiting Verizon?
Citizens Bank of Las Cruces and UPS Access Point location are close by, providing convenient banking and shipping services.
Is there healthcare available near the Verizon store at 2790 N Main St?
Yes, nearby healthcare facilities include Mountainview Free Standing ER, Mountainview Emergency Center at North Main, MountainView Medical Group Family Care, and several dental offices such as Gentle Care Dentistry and Dominic Marketto, DDS.