Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Las Cruces, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
208 reviews
5 stars
166
4 stars
12
3 stars
6
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Alex, Devin, and Selena.
Sales Experience
Several reviews highlighted positive experiences during the sales process, with staff providing clear explanations and assistance in choosing the right products.
Inconsistency
There were complaints about inconsistent service, including issues with communication, handling promotions, and some negative experiences with specific employees.
Store Environment
The store was noted for being clean and well-kept, but some customers mentioned long wait times and inadequate staffing during busy periods.
- JEJordan EscobarDec 17, 20255.0I had an outstanding experience with my Verizon rep, Alex Strouse! From the moment I walked in, Alex took the time to really understand my needs and clearly explained all of my options without any pressure. He helped me find the perfect phone and paired it with the best plan for my usage and budget, which I truly appreciated. What really stood out was Alex’s patience, knowledge, and attention to detail. He made everything easy to understand and went above and beyond by helping me choose the right tablet and accessories as well. The entire process was smooth, efficient, and genuinely enjoyable. This is the kind of customer service that keeps you coming back. Highly recommend asking for Alex Strouse if you want someone who truly cares about finding the best solution for you!
- PFParis FischerNov 17, 20255.0I just wanted to take a moment to recognize an employee at this location by the name of Isaiah. My partner, Jayden and I had the wonderful opportunity of upgrading our phones with him! As Realtors, we like to recognize people in the service industry because we all know how hard it can be. From the beginning, he was very respectful, kind, informative and HONEST. In sales, people have pressure to sell as much as they can. Isaiah was genuine and we felt confident working with him on the sale! Managers @ this location, please give this gentlemen the recognition he deserves!! He left a great impression and we hope to continue going to him for our phone needs. Thank you Isaiah! & thank you Verizon. Kindly, Cactus & Keys Group
- DDDianne DawkinsNov 15, 20255.0Everyone in this Verizon store are the best, friendly, very knowledgeable. This is the best store by far.
- AHAngel HernandezOct 28, 20255.0Marco was great! He quickly set up our 3 new iPhone 17”s with absolutely no issues or concerns! Highly recommend this store and Marco
- FVFernando VarelaOct 6, 20255.0Went in today to get my screen protector replaced and was helped by Devin who did an outstanding job helping me out and offering awesome perks to my account for streaming subscriptions and YouTube music
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon in Las Cruces offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet devices, smartwatches, accessories, and more.
What are the operating hours for the Verizon store at 2790 N Main St, Las Cruces?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Can I pick up my online order in-store at the Verizon Las Cruces location?
Yes, in-store pickup is available for orders at this Verizon location.
Which brands of devices and accessories are available at this Verizon store?
The store carries brands including Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What payment options does Verizon Las Cruces accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store offer device protection and accessories?
Yes, the store offers device protection plans and a variety of accessories such as audio accessories, cases, power accessories, and wearable devices.
What languages are supported by staff at this Verizon location?
Staff members are available to assist customers in English and Spanish.
Are there any nearby dining options where I can eat before or after visiting Verizon?
Yes, nearby dining options include Wienerschnitzel at 2800 N. Main Street, Spanish Kitchen, Blake's Lotaburger, and Sonic Drive-In, all offering a variety of fast food and restaurant choices.
What nearby services can I use if I need banking or shipping while visiting Verizon?
Citizens Bank of Las Cruces and UPS Access Point location are close by, providing convenient banking and shipping services.
Is there healthcare available near the Verizon store at 2790 N Main St?
Yes, nearby healthcare facilities include Mountainview Free Standing ER, Mountainview Emergency Center at North Main, MountainView Medical Group Family Care, and several dental offices such as Gentle Care Dentistry and Dominic Marketto, DDS.