Business Details
2135 E Lohman Ave, Las Cruces, NM
88001, United States
Certified by Verizon • Feb 22, 2026
(575) 523-6186
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/new-mexico/las-cruces/lohman-1126818
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Las Cruces for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
805 reviews
5 stars
480
4 stars
95
3 stars
54
2 stars
39
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of assistance.
Wait Times
Customers frequently reported long wait times, often exceeding initial estimates, leading to frustration.
Account Issues
Several reviews highlighted problems with account management, including billing errors and difficulties in accessing accounts.
Knowledgeable Staff
Some staff members were noted for their knowledge and ability to assist with technical issues, contributing positively to customer experiences.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant dissatisfaction and intent to switch providers.
- SMSteven McAfeeFeb 4, 20262.0The employee that tried to help me gave me a phone number to call. That phone number was disconnected. Online trying to PAY a bill was such a bad experience I changed to Xfinity
- PLPaulina LustgartenJan 20, 20261.0The service was terrible. I do not feel secure with what they have done with my personal data. Additionally, I canceled service immediately due to being deeply dissatisfied with the service, and I am still receiving bills. Verizon claims my account is inactive but I am staring at an active bill right now. I also have no way have accessing my account because my mobile number is not associated with it. I have absolutely no way of resolving the issue— customer service can’t help me.
- KLKenzie LaubhanDec 18, 20255.0Jesus was very helpful, patient! :)
- HLHoly Fire LLCDec 2, 20255.0Thanks Ramon Lerma This guy can work well under pressure and still get the job done thanks for everything brother
- BBBlack BeardNov 15, 20251.0Never answers phone calls. Has 17 hoops to jump thru to call them as they don’t have a direct line. Then they never answer the phone. Pretty disconcerting as they regard themselves as a “AAA” company.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Las Cruces?
The Verizon store in Las Cruces is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones can I find at Verizon Las Cruces?
You can find the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL at Verizon Las Cruces.
What types of products does Verizon Las Cruces offer for business customers?
Verizon Las Cruces offers business cell phones, mobile hotspots, tablets, and laptops to meet your business needs.
What delivery and pickup options are available at Verizon Las Cruces?
You can choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your Verizon orders.
How can I schedule an appointment or shop online with Verizon Las Cruces?
You can schedule an in-store appointment or shop online via the Verizon website to conveniently browse products and services before visiting the store.
Does Verizon Las Cruces accept mobile payments and debit cards?
Yes, Verizon Las Cruces accepts payments via debit cards, mobile NFC payments, and other non-cash methods.
Is there free Wi-Fi available at Verizon Las Cruces?
Yes, Verizon Las Cruces offers free Wi-Fi access for customers in-store.
What are some nearby places to visit around Verizon Las Cruces?
Nearby you can find dining options like Wienerschnitzel and Chick-fil-A Lohman Ave, as well as helpful services such as PetSmart Grooming and First American Bank.
How can nearby gas stations like Chevron and Speedway be useful when visiting Verizon Las Cruces?
You can refuel or grab convenience items at nearby gas stations Chevron and Speedway when visiting Verizon, making your trip more convenient and efficient.
Are there any local art or fashion stores near Verizon Las Cruces?
Yes, you can explore nearby Rio Grande Fine Art for art galleries and Boudreau Jewelers & Gallery for jewelry and fashion accessories near Verizon.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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