Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
2.9
43 reviews
5 stars
16
4 stars
3
3 stars
2
2 stars
6
1 star
16
- JPJK PhotosNov 23, 20251.0This has been the worst Geek Squad experience I’ve had in 15 years. I’m a photographer and always purchase protection for my devices. In every state I’ve lived—Michigan, Georgia, and New Hampshire—the repair process has been consistent: a 21-day maximum turnaround and frequent updates. I typically received my devices back within 10 days. My recent experience at the Las Cruces location has been completely different. I received no communication at all about the status of my repair, and after 24 days I was told they don’t know when my device will be returned. The only explanation I got was: “You just have to wait.” As a working photographer, my camera is essential to my job. If I need to rent a camera to continue working, I at least need a reliable estimate of how long mine will be gone. Without any information, I’m left unable to plan or work effectively. This level of service is far below the standard I’ve trusted for years. I hope Geek Squad improves communication and reliability at this location.
- ENEndorse NMAIMHApr 9, 20251.0Stayed on the phone for a total of 7 hours, got cut off 3 different times without a call back ...... TERRIBLE service and now my laptop has to go to the store to repair what was done by the "agents". Definitely, out of the country and would not trust again!
- SASavian AndhaSep 22, 20245.0Nathanial was very helpful and got my pc fixed within 2 days cool dude overall good geek squad
- JBJP BeraMar 26, 20191.0Had a site survey tonight, they arrived at 7:55pm, 5 minutes before the 8pm deadline. I had previously, on the phone, explained what I wanted done but had to explain again. They didn't know where to find the antenna cable distribution box but they finally found it outside. As for the antenna installation they couldn't seal the install and tge antenna had to be installed on side of house. When I ask them just to give me an estimate for the install, they both decided they wouldn't be able to do the install afterall. So it's a free site survey but they won't do anything unless you commit for Bestbuy to do the installation. Thanks but no thanks.
- JPJacqueline PountneyNov 28, 20185.0Great service. Easy to understand the problems and get the answers.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at 2280 E Lohman Ave offer?
Geek Squad at 2280 E Lohman Ave provides tech repair, setup, and support services. You can schedule service in-store or online.
What are the operating hours of Geek Squad in Las Cruces?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad?
You can schedule a service appointment with Geek Squad either in-store at 2280 E Lohman Ave or online through their website.
What phone number can I use to contact Geek Squad in Las Cruces?
You can reach Geek Squad by calling +1 575-528-0583 for any inquiries or to scheduleService.
Where is Geek Squad located?
Geek Squad is located at 2280 E Lohman Ave, Las Cruces, NM 88001, United States.
Which nearby stores can I visit along with Geek Squad for electronics and appliance needs?
Alongside Geek Squad, you can visit Best Buy for electronics and appliances and Staples for office equipment and printing services.
Are there convenient shipping and delivery services close to Geek Squad?
Yes, nearby shipping and delivery services include UPS Access Point location and UPS Alliance Shipping Partner for courier and vehicle shipping needs.
What dining options are available near Geek Squad at 2280 E Lohman Ave?
Nearby dining options include Texas Roadhouse, which offers American steakhouse cuisine, and McDonald's for fast food and burgers.
Can I combine a visit to Geek Squad with some shopping or other errands nearby?
Absolutely, you can visit stores like Michaels for arts and crafts, Bed Bath & Beyond for home goods, Old Navy for clothing, and also pick up groceries at Sprouts Farmers Market nearby.
Does Geek Squad have a presence on social media where I can get updates?
Yes, Geek Squad has a Facebook page accessible at https://www.facebook.com/182591345896866 for news and updates.