Best Buy

4.2
2700 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2280 E Lohman Ave, Las Cruces, NM
88001, United States

Hours

Reviews

4.2
2,700 reviews
5 stars
1,515
4 stars
682
3 stars
256
2 stars
92
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being unresponsive or rude.

Product Availability

Customers noted issues with product availability and stock levels, leading to frustration when items were not found or were out of stock.

Pricing

Generally positive remarks about competitive pricing and good deals, although some customers felt warranty offers were too expensive.

Store Atmosphere

The store atmosphere was described positively by many, with mentions of a friendly environment, but some customers felt ignored or unseen.

Geek Squad Experience

Geek Squad received mixed reviews; while some praised their efficiency and helpfulness, others reported dissatisfaction with service and pricing.
  • JF
    John Fahrion
    Nov 15, 2025
    5.0
    The staff are very helpful and courteous. They have great products at a great prices. A good place to shop.
  • DS
    Dan Sherrell
    Nov 12, 2025
    4.0
    The staff is extremely helpful here.
  • DD
    Devon
    Nov 3, 2025
    5.0
    The Apple Airbook and Airpod work together well to create or put together amazing experiences. A+
  • JC
    JAVI C.
    Oct 31, 2025
    1.0
    It took them long to help me in the Google phone section. Some saw me standing there and ignored me lol
  • JT
    Josh Tyler
    Oct 13, 2025
    1.0
    I paid for Best Buy Plus. At first the store refused to honor it. After I complained to the manager he said he would fix it and call me. All I got was one missed call and someone who was rude when I called back. Horrible experience and I would warn anyone that Best Buy truly does not care about their customers. Shop somewhere else.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy at 2280 E Lohman Ave, Las Cruces?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy offer in-store or curbside pickup services?

Best Buy offers both in-store pickup and curbside pickup services for your convenience.