Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 698 E. Roosevelt Ave in Grants, NM 87020
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
230 reviews
5 stars
197
4 stars
14
3 stars3
2 stars
4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Adam, Courtney, and Derick.
Service Issues
Some customers reported long wait times and unresolved issues, particularly with internet service and staff training.
Positive Experiences
Numerous reviews highlighted enjoyable experiences, quick service, and effective problem-solving, contributing to a generally positive perception of the store.
Mixed Feedback
While many reviews were positive, there were also complaints about unprofessional behavior from some staff and dissatisfaction with service resolution.
- RDRoy DavisDec 24, 20255.0Very very helpful,listen to my wants ,and was quite fast service plus very very friendly..I'll be going back soon
- TBTony BoydDec 22, 20255.0Cody and his crew are the best! Professional, friendly and I will not go any where else!!
- KCKrissel ColungaDec 17, 20255.0Excellent customer service, everyone had a good attitude, they were patiently explaining everything with me and going through everything I had just done!! I 100% recommend the place
- GTGuy TuckerNov 28, 20255.0They always do their best to make sure you are getting the best deals. Very friendly and customer service minded.
- DNDiane NeubertNov 14, 20255.0I had a most enjoyable experience with Adam. He assisted me in selecting a new phone to replace one I have had for many years. I am a slow elderly woman who dislikes technology. He was patient and helpful with me throughout a long rather complicated visit. The store was quite busy that afternoon yet customers appeared quite comfortable and seemed to enjoy the stores energy. A very positive experience.
Frequently Asked Questions About Verizon
Where is Verizon Russell Cellular located in Grants, NM?
Verizon Russell Cellular is located at 698 E Roosevelt Ave, Ste A, Grants, NM 87020.
What are the store hours for Verizon Russell Cellular in Grants?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What types of products can I find at Russell Cellular?
Russell Cellular offers Verizon Wireless products including smartphones, tablets, accessories, smartwatches, and prepaid mobile products.
What payment methods are accepted at this Verizon location?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Verizon Russell Cellular offer in-store pickup or curbside pickup services?
Yes, they offer both in-store pickup and curbside pickup services.
How can I schedule a service or appointment with Verizon Russell Cellular?
You can schedule services using the My Verizon app available on the Apple App Store, or visit their quick link at https://m.vzw.com/naR38wFT?locationcode=X090201.
Is Verizon Russell Cellular wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
What nearby places can I visit around the Verizon Russell Cellular store?
Nearby, you can visit Blue Rhino Propane Exchange, Family Dollar, Snap Fitness gym, and Taco Village Mexican restaurant before or after your visit.
Can I stop by nearby gyms when visiting Verizon Russell Cellular?
Yes, Snap Fitness, The Dance Center, and Coffee and Kettlebells gyms are close by, allowing you to fit in a workout around your visit.
What local dining options are near the Verizon Russell Cellular store in Grants?
Local dining spots nearby include Taco Village and Casa Del Malpais, both offering Mexican cuisine for a meal before or after your visit.