Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2330 E Hwy 66 in Gallup, NM 87301
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
330 reviews
5 stars
275
4 stars
22
3 stars
7
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Shannon, Kyra, and Eric.
Mixed Experiences
While some reviews highlighted excellent service, others reported poor customer interactions, including rudeness and lack of assistance.
Store Environment
The store was generally described as clean and well-organized, but some customers noted a lack of enthusiasm from certain staff members.
Product Availability
Several customers expressed disappointment when the store did not have the products they were looking for, leading to frustration.
- CHColleen HallockDec 8, 20255.0I needed help from one employee the night I lost my phone; went in the next day once I decided what I wanted to do then went back with questions and 1st guy helped again! All staff very friendly and helpful!!
- CSCarrie StarrNov 16, 20254.0Staff at Russell was professional and courteous.
- SKStan KurleySep 29, 20255.0Shannon the young lady, very courteous and explained the new phone and also my old phone, got it set up and was extremely happy.
- BBBrianFeb 22, 20223.0Was a great deal but I only ask to buy the phone not have them turn it on was told that was a requirement so I had a phone with no phone numbers it who does that if they would have just gave the phone open purchase would have been 5 stars
- ERElla RoanhorseDec 7, 20205.0Eric was pleasant and had much patience.
Frequently Asked Questions About Verizon
What is the address of the Verizon store operated by Russell Cellular in Gallup, NM?
The Verizon store by Russell Cellular is located at 2330 E Hwy 66, Gallup, NM 87301.
What are the operating hours of the Verizon store in Gallup?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What brands does the Russell Cellular Verizon store carry in Gallup?
The store carries brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
What products and services can I find at the Verizon store in Gallup?
They offer Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, prepaid plans, wireless and home phone services, and home internet.
Does the Verizon store in Gallup offer pickup options?
Yes, they offer both in-store pickup and curbside pickup services.
What payment methods are accepted at the Russell Cellular Verizon store?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is the Verizon store in Gallup wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can you recommend some nearby places to visit before or after shopping at the Verizon store in Gallup?
Nearby places include Burger King and McDonald's for quick meals, Route 66 Railway Cafe for coffee and American cuisine, and Gallup School of Strength for fitness activities.
Are there other mobile phone stores near the Russell Cellular Verizon store in Gallup?
Yes, Metro by T-Mobile is a nearby mobile phone store where you can explore additional cellular options.
What local amenities are available near the Verizon store for customer convenience?
Nearby amenities include Pinon Placita Laundry for laundry services, Hollywood Car Wash for vehicle cleaning, and Liberty Tax Service for financial needs.