Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Farmington, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
245 reviews
5 stars
219
4 stars
10
3 stars
5
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
The majority of reviews highlight excellent customer service, with many associates being described as friendly, knowledgeable, and helpful.
Staff Knowledge
Customers frequently praised the staff for their product knowledge and ability to assist with various inquiries and issues.
Mixed Experiences
While many customers had positive experiences, there were some reports of unhelpful staff and long wait times, indicating inconsistency in service quality.
Product Availability
Some customers expressed disappointment with the limited product availability and color choices.
- LHLydia HernandezDec 26, 20255.0Awesome experience! Super fast, very friendly and helpful!
- NHNick HouseDec 23, 20255.0Branden was very knowledgeable and helpful in getting us set up with new phones and WiFi!
- TBTaylor BassingDec 20, 20255.0I just visited the Verizon store at the Animas Valley Mall after getting nowhere with online support. I was frustrated walking in, but the in-store team—especially Branden—turned everything around. He listened, answered every question thoroughly, and helped me get exactly what I needed. If you’re in Farmington and need real Verizon help, this is the store to go to! I'm so grateful for their excellent customer service.
- CMCortez MarcusDec 19, 20255.0Brandon the sales associate was very friendly and helpful was knowledgeable of product and helped me save some money I was very impressed with how each associate was friendly and also helpful I would recommend this location I walked out a very happy customer
- IWIan WrightDec 16, 20255.0Getting my new phone this go around wasn’t like pulling my teeth, had fun conversation and got told some funny jokes it made the experience way more bearable, I will definitely only be going to this store out of all the other ones in Farmington.
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Farmington, NM offer?
The store offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and device protection from brands such as Verizon Wireless, Samsung, Apple, Motorola, and Google among others.
What are the Verizon Farmington store's hours of operation?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at the Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Farmington offer in-store pickup for online orders?
Yes, the store offers in-store pickup services for customer convenience.
What services can I get at the Verizon store?
The store provides services such as new lines, upgrades, new device purchases, and accessories sales.
Is the Verizon Farmington store accessible to English and Spanish speaking customers?
Yes, the store accommodates customers in both English and Spanish.
Can I recycle my old electronics at the Verizon Farmington location?
Yes, this location has electronics recycling services available.
What nearby stores can I visit after shopping at Verizon in Farmington Mall?
You can visit nearby stores such as Dillard's for clothing, Samuels Jewelers for jewelry, and Steves Blankets for gifts and women's clothing.
Are there dining options near the Verizon Farmington store for a meal before or after shopping?
Yes, nearby you can enjoy pizza at Sbarro or try Filipino and Asian cuisine at Andrea Kitchen.
Which entertainment and specialty shops are close to Verizon Farmington for a complete shopping trip?
You can check out Quest Nerf Arena for entertainment, and visit stores like Hot Topic for clothing and Things Remembered for customized gifts nearby.