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Brand Certified

Verizon

4.7
(249 reviews)

Business Details

4601 E Main St, Farmington, NM
87402, United States
(505) 793-8265
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Farmington, NM. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4601 E Main St, Farmington, NM
87402, United States

Hours

Reviews

4.7
249 reviews
5 stars
222
4 stars
10
3 stars
5
2 stars
0
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing excellent service.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers appreciating the fast processing of their requests.

Product Knowledge

Several customers noted the staff's strong understanding of products and services, which helped them make informed decisions.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to unhelpful staff and issues with product availability.
  • SD
    Samaira Dakai
    Feb 14, 2026
    5.0
    Jeremy was such a big help.
  • BH
    Bill Heyart
    Jan 25, 2026
    5.0
    I showed up with a bad attitude and thinking it was gonna take forever and ruin my day and it actually went very fast and the customer service was awesome
  • GA
    Grizzly Acres
    Jan 15, 2026
    5.0
    We had the best experience with Kryleria at Verizon in the Animas Valley Mall. We were having some issues having just switched carriers, and Kryleria was able to rectify the problem seamlessly. She also helped us with a few other issues we had with initial sign up and was able to get everything fixed and reset in an extremely timely manner. She was helpful, kind, and efficient - I highly recommend working with her.
  • LH
    Lydia Hernandez
    Dec 26, 2025
    5.0
    Awesome experience! Super fast, very friendly and helpful!
  • TB
    Taylor Bassing
    Dec 20, 2025
    5.0
    I just visited the Verizon store at the Animas Valley Mall after getting nowhere with online support. I was frustrated walking in, but the in-store team—especially Branden—turned everything around. He listened, answered every question thoroughly, and helped me get exactly what I needed. If you’re in Farmington and need real Verizon help, this is the store to go to! I'm so grateful for their excellent customer service.

Frequently Asked Questions About Verizon

What products and brands does the Verizon store in Farmington, NM offer?

The store offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and device protection from brands such as Verizon Wireless, Samsung, Apple, Motorola, and Google among others.

What are the Verizon Farmington store's hours of operation?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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