Verizon

4.7
247 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Farmington, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4601 E Main St, Farmington, NM
87402, United States

Hours

Reviews

4.7
245 reviews
5 stars
219
4 stars
10
3 stars
5
2 stars
0
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight excellent customer service, with many associates being described as friendly, knowledgeable, and helpful.

Staff Knowledge

Customers frequently praised the staff for their product knowledge and ability to assist with various inquiries and issues.

Mixed Experiences

While many customers had positive experiences, there were some reports of unhelpful staff and long wait times, indicating inconsistency in service quality.

Product Availability

Some customers expressed disappointment with the limited product availability and color choices.
  • LH
    Lydia Hernandez
    Dec 26, 2025
    5.0
    Awesome experience! Super fast, very friendly and helpful!
  • NH
    Nick House
    Dec 23, 2025
    5.0
    Branden was very knowledgeable and helpful in getting us set up with new phones and WiFi!
  • TB
    Taylor Bassing
    Dec 20, 2025
    5.0
    I just visited the Verizon store at the Animas Valley Mall after getting nowhere with online support. I was frustrated walking in, but the in-store team—especially Branden—turned everything around. He listened, answered every question thoroughly, and helped me get exactly what I needed. If you’re in Farmington and need real Verizon help, this is the store to go to! I'm so grateful for their excellent customer service.
  • CM
    Cortez Marcus
    Dec 19, 2025
    5.0
    Brandon the sales associate was very friendly and helpful was knowledgeable of product and helped me save some money I was very impressed with how each associate was friendly and also helpful I would recommend this location I walked out a very happy customer
  • IW
    Ian Wright
    Dec 16, 2025
    5.0
    Getting my new phone this go around wasn’t like pulling my teeth, had fun conversation and got told some funny jokes it made the experience way more bearable, I will definitely only be going to this store out of all the other ones in Farmington.

Frequently Asked Questions About Verizon

What products and brands does the Verizon store in Farmington, NM offer?

The store offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and device protection from brands such as Verizon Wireless, Samsung, Apple, Motorola, and Google among others.

What are the Verizon Farmington store's hours of operation?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.