Best Buy

4.1
1642 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3520 E Main St, Farmington, NM
87402, United States

Hours

Reviews

4.1
1,642 reviews
5 stars
858
4 stars
398
3 stars
191
2 stars
72
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees were praised for their helpfulness, while others were reported as rude or unresponsive.

Product Knowledge

Staff displayed varying levels of product knowledge, particularly in technology and kitchen appliances, leading to customer frustration.

Store Experience

Customers reported issues with long wait times, difficulty in reaching staff, and unsatisfactory handling of appointments and repairs.

Product Availability

Frequent complaints about items being out of stock or misrepresented in terms of availability.

Pricing Issues

Concerns about pricing transparency and additional charges for services that were expected to be included.
  • CH
    Connie Hayes
    2 days ago
    5.0
    Great customer service
  • CC
    Christopher Curley
    Nov 11, 2025
    5.0
    Pretty clean and staff is always nice...
  • MM
    metal2meat
    Oct 19, 2025
    1.0
    Disappointing service today. My parents wanted to replace their IPad. Salesman wasn’t very helpful, friendly or courteous. When asked if Best Buy would transfer data from the old iPad to the new iPad, the sales rep said it would be $40. We opted out. When we got the iPad home it took all of ten minutes to transfer the data. Probably won’t visit Farmington Best Buy for a while.
  • JA
    John A.
    Oct 7, 2025
    5.0
    There is always an employee around to offer help and answer questions. Product selection, especially new technology, is their strong point. However, you have to do your homework if you're thinking of kitchen appliances as the staff doesn't seem to have strong product knowledge in that area.
  • MM
    Matt Messier
    Oct 2, 2025
    4.0
    I went in looking for a Chromebook I saw online. I didn’t find that one on display, but I did find one that I liked. The staff was attentive and I checked out quickly.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy Farmington?

You can shop for TVs, computers, appliances, cameras, and more at Best Buy Farmington.

What are the store hours for Best Buy Farmington?

Best Buy Farmington is open from 10:00 AM to 9:00 PM Monday through Saturday, and 10:00 AM to 8:00 PM on Sundays.