Business Details
1001 W Pierce St, Carlsbad, NM
88220, United States
Certified by Verizon • Feb 22, 2026
(575) 885-0262
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/nm/carlsbad/1001-w-pierce-st
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Carlsbad’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Carlsbad connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
331 reviews
5 stars
266
4 stars
31
3 stars
11
2 stars
5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and attentiveness, with specific mentions of employees like Angel, Sarah, and Robbie providing exceptional service.
Mixed Experiences
Several reviews indicated inconsistent service quality, with some customers reporting long wait times and dismissive attitudes from certain staff members.
Product Knowledge
Customers frequently noted the staff's expertise in explaining products and services, helping them make informed decisions.
Positive Recommendations
Numerous customers recommended specific employees for their outstanding service, highlighting a few as go-to representatives for future visits.
- YRYonjer Rodriguez RamirezDec 8, 20251.0Si quieren q te atiendan vengan con toda la paciencia del mundo te ven sentado y ello comversando sin atender al público
- EEelizabethDec 3, 20251.0Came to ask for help on finding a new service and the guy was beyond dismissive of me. He basically didn’t want to help me unless I was gonna sign up for a 3 year locked plan and then I got my plan ONLINE only to show up again for help and there was a line for over an HOUR. there was a line and I was next only for the reps to pick a random dude to help and I was so sick and tired I left after an HOUR WAIT.
- RDRamiro DoportoMar 24, 20222.0Been here multiple times since November, got charged 3 months of service for phones they could not provide. Threatened to turn me into collections. Then apologized and here I am a month later, nothing has been resolved, 2 broken phones I spent 480.00 on insurance for that never got replaced. 1200.00 in phones charges and my balance was zero dollars the day I walked in to attempt to repair my phones. This is my business account I spent datuk easily 4800.00 on. They took the phones threw them in a bag behind desk for 2 weeks and never told anyone about them. This place is a joke. How and why would anyone treat a business this way. If you own a business you best think twice on how you are going to do business if this happens to you. Time wasted so fast 14 hours on 4 separate costs over 4.5 months trying to b resolve it. You think i have heard anything from them. Absolutely zero. I warn you now and would never recommend doing business with a corporation that does not answer a phone for a business account.
Frequently Asked Questions About Verizon
What services does Verizon at 1001 W Pierce St in Carlsbad offer?
Verizon at 1001 W Pierce St offers wireless sales consultations for devices like Apple iPhone and Samsung Galaxy, Verizon plans, wireless accessories, exclusive services, and bill payment in-store.
What are the store hours for Verizon in Carlsbad?
The Verizon store in Carlsbad is open Monday through Saturday from 8:30 AM to 8:30 PM, and Sunday from 10:00 AM to 7:00 PM.
Can I pick up online orders at the Verizon store in Carlsbad?
Yes, the Verizon store offers in-store pickup for online orders.
Which phone brands can I find at the Verizon store in Carlsbad?
You can find brands including Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus at the Carlsbad Verizon store.
What payment methods are accepted at Verizon Carlsbad?
Verizon Carlsbad accepts American Express, Discover, Mastercard, and Visa.
Do I need an appointment to visit Verizon at 1001 W Pierce St?
No appointment is required to visit the Verizon store at this location.
Which nearby stores offer mobile phone repair services near Verizon Carlsbad?
Nearby, the Cellular Sales Smartphone Repair Center provides mobile phone repair, IT service, and computer repair services.
Are there other mobile phone stores close to Verizon in Carlsbad?
Yes, nearby mobile phone stores include Cellular Sales and T-Mobile, offering alternative options for phones and plans.
What local dining options are near Verizon Carlsbad?
Wienerschnitzel, a fast food restaurant specializing in hot dogs and American cuisine, is located near the Verizon store.
How can nearby financial institutions help when visiting Verizon Carlsbad?
Eddy Federal Credit Union nearby can assist with financing your device purchases or services while visiting Verizon.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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