Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3510 Coors Blvd SW in Albuquerque, NM 87121
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
275 reviews
5 stars
239
4 stars
12
3 stars
5
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Ryan, JC, and Ramon.
Efficiency
Several reviews highlighted the quick service and efficiency in handling customer needs, with many customers noting they were in and out in a short time.
Product Knowledge
Customers appreciated the staff's expertise and ability to explain products and services clearly, helping them make informed decisions.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service and long wait times, indicating inconsistency in customer experiences.
Store Environment
The store was described as clean and welcoming, contributing to a positive shopping experience for many customers.
- LKLeslie KingNov 17, 20255.0Amazing, friendly, resourceful and professional team!!! So glad I switched over to Verizon.
- GMGeorge munozNov 16, 20255.0Great support , friendly and knowledgeable!
- DDdolps_Nov 14, 20255.0Very helpful
- UMUrsula MoraNov 5, 20255.0Amelia and Ramon were so great with helping my daughter get a new phone they helped out with putting on screen protectors and going thru her billing. Thank you guys so much guys.😋
- JFJayar FloresOct 16, 20255.0I had the absolute best experience at the Verizon store thanks to Ramon! From the moment I walked in, he was incredibly kind, friendly, and attentive. I came in looking for accessories for my preordered iPhone Air, and not only did he walk me through all the options, he actually demonstrated them and let me try the case on my phone to make sure it was the perfect fit. Ramon is clearly knowledgeable and passionate about what he does—but what really stood out was how easy he was to talk to. We connected so well, it honestly felt like I made a new friend. He made the whole process fun, stress-free, and genuinely enjoyable. Oh—and it doesn’t hurt that he’s smart, charming and very joyful! If you’re heading to Verizon, do yourself a favor and ask for Ramon. You’ll leave with what you need and a smile on your face.
Frequently Asked Questions About Verizon
What types of products does Verizon at 3510 Coors Blvd SW offer?
The store offers Verizon Wireless products including smartphones, tablets, accessories, smartwatches, and prepaid plans.
What are the Verizon store hours in Albuquerque, NM?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order at the Verizon store?
Yes, the store offers in-store pickup for your convenience.
What payment options are accepted at Verizon in Albuquerque?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does the Verizon store require appointments for service?
No, appointments are not required. Walk-ins are welcome.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers with disabilities.
How can I schedule service or manage my account with Verizon?
You can use the My Verizon app or visit their quick link URL for scheduling and account management.
What are some nearby mobile phone stores around Verizon on Coors Blvd?
Nearby mobile phone stores include Boost Mobile, T-Mobile, and T-Mobile Authorized Retailer, offering additional options for mobile products and services.
Are there dining options near the Verizon store in Albuquerque?
Yes, nearby dining options include The Boba Lounge for bubble tea, Jersey Mike's sandwich shop, Panda Express Chinese restaurant, and Whataburger for burgers and chicken.
What local services and amenities are near the Verizon store?
You can find wellness services like ATI Physical Therapy, The Joint Chiropractic, and various dental practices. For shopping, there's Ulta Beauty and Walmart Pharmacy nearby.