Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3510 Coors Blvd SW in Albuquerque, NM 87121
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
279 reviews
5 stars
241
4 stars
12
3 stars
5
2 stars1
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ryan, JC, and Ramon.
Efficiency
Several reviews highlighted quick service, with customers being in and out of the store in a timely manner.
Mixed Experiences
While many had positive experiences, some customers reported issues with service delays, unhelpful staff, and confusion over promotions.
Professionalism
Customers appreciated the professionalism of staff members, particularly in handling inquiries and providing assistance.
Store Management
The store manager received multiple commendations for being attentive, patient, and effective in resolving customer issues.
- EEelsajgrnDec 17, 20255.0Both sales people there were very friendly and helpful. Not only to me but to every one that walked in while I was there.
- AGAndrea GallegosDec 15, 20255.0I went to T-Mobile and had a bad experience there turned my phone back into them walked to the Verizon store and it was way better. Just even had the conversation I had with the gentleman was awesome. Definitely will go back They explained everything thoroughly help set up. The phone stayed late to even set up the phone.
- DGDeby GalloglyDec 11, 20251.0Issued the customer my phone number which is obviously already in use instead of an available number. EXTREME bad business practice. FAIL
- JGJeanene GarciaDec 3, 20251.0Crap customer service and too expensive hidden charges
- SASantiago AragonDec 2, 20255.0I appreciate the good business always have me in and out the store with no problem!
Frequently Asked Questions About Verizon
What types of products does Verizon at 3510 Coors Blvd SW offer?
The store offers Verizon Wireless products including smartphones, tablets, accessories, smartwatches, and prepaid plans.
What are the Verizon store hours in Albuquerque, NM?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order at the Verizon store?
Yes, the store offers in-store pickup for your convenience.
What payment options are accepted at Verizon in Albuquerque?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does the Verizon store require appointments for service?
No, appointments are not required. Walk-ins are welcome.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers with disabilities.
How can I schedule service or manage my account with Verizon?
You can use the My Verizon app or visit their quick link URL for scheduling and account management.
What are some nearby mobile phone stores around Verizon on Coors Blvd?
Nearby mobile phone stores include Boost Mobile, T-Mobile, and T-Mobile Authorized Retailer, offering additional options for mobile products and services.
Are there dining options near the Verizon store in Albuquerque?
Yes, nearby dining options include The Boba Lounge for bubble tea, Jersey Mike's sandwich shop, Panda Express Chinese restaurant, and Whataburger for burgers and chicken.
What local services and amenities are near the Verizon store?
You can find wellness services like ATI Physical Therapy, The Joint Chiropractic, and various dental practices. For shopping, there's Ulta Beauty and Walmart Pharmacy nearby.