Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Albuquerque, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
281 reviews
5 stars
232
4 stars
19
3 stars
6
2 stars4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Frank, Dimitri, and Jessica.
Efficiency
Customers appreciated the quick service and efficient handling of their needs, often noting short wait times and prompt assistance.
Professionalism
Many reviews highlighted the professionalism of the staff, particularly in handling complex issues and providing thorough explanations.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported, particularly regarding rudeness from certain employees and long wait times.
Store Environment
The store was generally described as clean and organized, contributing to a pleasant shopping experience.
- RMRobert Maciolek2 days ago5.0Very professional
- EKEmily KowalchukNov 14, 20255.0Sweet deal on case! Thank you for your help! Jessica was great!
- LLLindsay LottOct 27, 20255.0Frank was very helpful and professional. He set me up with a new phone.
- JMJeff MonzonoOct 24, 20255.0Frank and Stevie were awesome very funny guys helped me get my new phone set up
- TBtoni barrazaOct 18, 20255.0Jessica was such a pleasure to work with explained everything. Super patient. The store was busy and she handled it very well
Frequently Asked Questions About Verizon
What type of products does Verizon Albuquerque offer?
Verizon Albuquerque offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.
What are the store hours for Verizon at 1514-B Eubank Blvd NE in Albuquerque?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon Albuquerque offer in-store pickup services?
Yes, Verizon Albuquerque offers in-store pickup services for customer convenience.
What payment methods can I use at Verizon Albuquerque?
You can pay using American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa credit or debit cards.
Is there free Wi-Fi available at the Verizon store in Albuquerque?
Yes, the Verizon store offers free Wi-Fi for customers during their visit.
What services does Verizon Albuquerque provide?
Services include new lines, upgrades, new devices, and accessories sales.
Does Verizon Albuquerque welcome LGBTQ customers?
Yes, Verizon Albuquerque is welcoming and inclusive of LGBTQ customers.
What nearby dining options are available around Verizon Albuquerque?
Nearby dining includes Subway, a sandwich shop, and Favorites in the Q, a food truck offering local cuisine you can enjoy before or after visiting the store.
Are there fitness centers near Verizon Albuquerque?
Yes, nearby fitness centers include Planet Fitness and Strength House, perfect spots to visit after shopping for your wireless devices at Verizon.
What entertainment options are close to Verizon Albuquerque?
You can visit the Albuquerque Room Escape Game nearby for a fun and engaging experience before or after your trip to Verizon.