Verizon

4.5
297 reviews
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Business Details

1514-B Eubank Blvd Ne, Albuquerque, NM
87112, United States
(505) 332-9009
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Albuquerque, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1514-B Eubank Blvd Ne, Albuquerque, NM
87112, United States

Hours

Reviews

4.6
293 reviews
5 stars
242
4 stars
20
3 stars
6
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Dimitri, Jessica, and Frank.

Efficiency

Several reviews highlighted the quick service and efficiency in handling customer needs, particularly during phone upgrades and troubleshooting.

Mixed Experiences

While most feedback was positive, there were notable complaints about unprofessional behavior from some staff members and long wait times.

Store Environment

Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.
  • BG
    Bruce Garcia
    Jan 2, 2026
    5.0
    Had a great time and was helped out amazing by izzie and Frankie
  • JG
    Jennifer Garcia
    Dec 23, 2025
    5.0
    Jessica was absolutely amazing from the time I walked in, great attitude, super friendly, bubbly and had the answers to every question. Totally leaving completely satisfied! You rock!
  • TC
    Tom Cassidy
    Dec 19, 2025
    5.0
    Staff was very knowledgeable and helpful
  • DP
    Dylan Payan
    Dec 16, 2025
    5.0
    Came into this location with the help of frank and he was quick, efficient, incredibly personable and funny. Definitely would recommend him to anyone! Thanks guys!!
  • JJ
    Jacob
    Dec 1, 2025
    1.0
    Will not help you with online orders told me they couldn’t even see the order and wanted to re-process the entire thing which is absolutely ridiculous. Why can’t you see an order that I placed with Verizon and help me get it completed?
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Frequently Asked Questions About Verizon

What type of products does Verizon Albuquerque offer?

Verizon Albuquerque offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.

What are the store hours for Verizon at 1514-B Eubank Blvd NE in Albuquerque?

The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.