Business Details
3200 La Orilla Rd Nw, Albuquerque, NM
87120, United States
Certified by Verizon • Feb 22, 2026
(505) 890-5008
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Albuquerque, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
269 reviews
5 stars
237
4 stars
11
3 stars3
2 stars0
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional knowledge, patience, and willingness to help, particularly highlighting individuals like Mark, Antonio, and Marissa.
Sales Experience
Customers reported positive experiences with the sales process, noting helpful advice and successful trade-in processes that saved them money.
Store Management
The store's management received mixed reviews; while some praised the new management for improving service, others reported issues with staff knowledge and professionalism.
Technical Support
Several customers expressed satisfaction with the technical assistance provided, particularly in resolving device issues quickly and efficiently.
Inconsistency
Some reviews indicated inconsistency in service quality, with a few customers experiencing long wait times and unhelpful staff.
- RJRyan Jones5 days ago5.0My wife and I came in to fix a mistake at a previous store. We were expecting to switch back to T-Mobile. Donovan was a big help and is the reason we stayed with Verizon. Excellent customer service. (Coors location by flix brewhouse)
- MGMary GauerFeb 5, 20265.0Donovan Duluth is a miracle worker! Exceptional knowledge and customer service.
- JMJay MagnantJan 13, 20265.0I came in with a billing issue where I was getting charged $30 extra a month after Verizon had already promised me a different quote (which I had proof of in messaging). After calling multiple times and being told nothing could be done by a supervisor, I came to the La Orilla location where Miranda was able to be on the phone with me to get it resolved. Thank you, Miranda!
- DMDuey MoedeDec 2, 20255.0Mark is the best! He spent so much time with me to make sure I understood my new phone and also transform my old phone to my new phone with no problem he has such patience with me! In a world that is more complicated he created an awesome oath for me where I left feeling so great about my purchases
- CGChristine GarciaNov 14, 20255.0I will be back to this store mark and Cisco where patient explained to me everything about my bill and phone. Thank you
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: