Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Albuquerque, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
399 reviews
5 stars
324
4 stars
20
3 stars
8
2 stars4
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and knowledgeable, with many customers recommending specific employees for their exceptional service.
Store Experience
Customers appreciate the positive atmosphere and cleanliness of the store, often noting that their visits were pleasant and efficient.
Product Knowledge
Employees are recognized for their extensive knowledge about products and services, helping customers make informed decisions.
Mixed Reviews
While many reviews are positive, there are some complaints about misleading information regarding pricing and service, as well as issues with customer service in certain instances.
- KLKylene Lingad1 day ago5.0I brought my grandmother in to get her first smart phone and Kate was so kind and patient answering all of our questions! She was very knowledgeable about all the different products and helped us find the right fit for my grandmother! Thank you for your exceptional customer service, Kate!
- MFMeg Fletcher6 days ago5.0Drew and Chris were super helpful when I (human lacking in any tech knowledge) needed to upgrade my phone. Highly recommend this Verizon location!
- MCMichael CocainDec 20, 20255.0Kate was extremely helpful and patient with our inquiries. Excellent customer service and extensive knowledge of products and services, 10/10 recommend if you’re going in ask for Kate!!🤗
- BSBrianna SanchezDec 15, 20255.0I went in today to see if I could upgrade my phone. Upon entering the store, Azaylea was very friendly and accommodating. She did everything she could to ensure that I got the phone I wanted which included contacting another store to check inventory. She also helped me to review my bill and make sure I was getting the most out of my plan. This store always has THE best customer service out of all stores in ABQ.
- AJAce JoeNov 18, 20255.0Got my new verizon account stared,thanks to Drew for the support.
Frequently Asked Questions About Verizon
What products and services does Verizon offer at the Albuquerque location on Menaul Blvd NE?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection at their Albuquerque Menaul Blvd NE store.
What are the business hours for Verizon at 6600 Menaul Blvd NE, Albuquerque?
The store is open Monday through Saturday from 11:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Which payment methods are accepted at the Verizon store in Albuquerque?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Albuquerque offer in-store pickup for online orders?
Yes, in-store pickup is available at the Albuquerque Verizon location.
Can I recycle old electronics at the Verizon store on Menaul Blvd NE?
Yes, they offer electronics recycling services at this location.
How can I contact the Verizon store in Albuquerque by phone or email?
You can call them at +1 505-924-0248 or email Info@victra.com.
What brands of wireless devices and accessories does Verizon carry at this location?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, and Tech21.
Are there any popular clothing stores near the Verizon store at 6600 Menaul Blvd NE?
Yes, nearby clothing stores include Express, Aeropostale, Kohl's, Lane Bryant, and Tillys, which customers can visit before or after shopping at Verizon.
Is there a nearby dining option close to Verizon for customers to grab a meal or snack?
Yes, customers can visit Wetzel's Pretzels for a quick snack or enjoy dining at LongHorn Steakhouse and Fogo de Chão nearby.
Are there other mobile phone stores near the Verizon store at 6600 Menaul Blvd NE?
Yes, T-Mobile is a nearby mobile phone store that customers can compare services or products with.