Verizon

4.4
397 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Albuquerque, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
6600 Menaul Blvd Ne, Albuquerque, NM
87110, United States

Hours

Reviews

4.4
393 reviews
5 stars
318
4 stars
20
3 stars
8
2 stars
4
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Dominic, Brittney, and Max.

Professionalism

Reviews highlighted the professionalism of the staff, noting their patience and ability to explain complex issues clearly.

Store Environment

Some customers appreciated the cleanliness and positive atmosphere of the store, while others reported issues with unsanitary conditions.

Sales Experience

Several customers had positive experiences with phone upgrades and service plans, although some expressed dissatisfaction with misleading sales practices.

Wait Times

While many customers reported quick service, some experienced long wait times and poor communication regarding appointments.
  • AJ
    Ace Joe
    6 days ago
    5.0
    Got my new verizon account stared,thanks to Drew for the support.
  • BJ
    Ben J
    Nov 4, 2025
    5.0
    Came in to upgrade my iPhone to the iPhone 17 Pro. Azaylea helped me out tremendously! She was very friendly, knowledgeable, and professional. If you need someone to help with upgrading your account and ensuring you're getting all the best deals for your account, ask for Azaylea (or Zay for short). She will take care and ensure you get all of your questions answered! Thank you again, Azaylea, for a great experience, I wish you all the best in your future endeavors!
  • AS
    Andrew Stas
    Oct 30, 2025
    1.0
    No helpful at all
  • TC
    Tyrone Chambers
    Oct 18, 2025
    5.0
    Very professional and friendly service. They were very helpful and knowledgeable. I will definitely stay with Verizon
  • AA
    Anthony
    Oct 16, 2025
    5.0
    Glad we stopped by Verizon today!! Was able to get internet at a great price, lower our monthly bill, and upgrade one of our phones!! Shout out to Chris & Zay!! Appreciate your time and help guys!!

Frequently Asked Questions About Verizon

What products and services does Verizon offer at the Albuquerque location on Menaul Blvd NE?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection at their Albuquerque Menaul Blvd NE store.

What are the business hours for Verizon at 6600 Menaul Blvd NE, Albuquerque?

The store is open Monday through Saturday from 11:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.