Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Albuquerque, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
244 reviews
5 stars
197
4 stars
9
3 stars
4
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of individuals like Marissa, Brittney, and Max.
Mixed Experiences
While some customers had positive interactions, others reported unprofessional behavior and poor service, particularly from management.
Long Wait Times
Several reviews mentioned long wait times for service, with some customers feeling ignored or unacknowledged during their visits.
Pricing Concerns
Customers expressed dissatisfaction with high prices for accessories and unexpected charges, leading to feelings of being misled.
Store Environment
The cleanliness and organization of the store received positive feedback, although some noted issues with staff availability.
- TJTyrone Jr3 days ago5.0Thank you very much for your services you’ve been a great help. Thank you for your time and generosity especially it being my first iPhone.
- LVLinda VigilNov 7, 20255.0Marissa is amazing! She helped me resolve an issue i spent 2 months trying to fix at another store.
- ADAlex DuranOct 23, 20255.0This store was great especially the rep marissa she was very knowledgeable and very helpful employees like her will keep me with verizon wireless.
- JSJames StevensSep 21, 20254.0Your accessories are highly overpriced . I doubt I’ll be shopping for Verizon merchandise again .
- DDDeborah DuranSep 7, 20255.0Popped in today and Dominic C was so knowledgeable and helpful. He is clear and confident in his communication. Very pleased.
Frequently Asked Questions About Verizon
What is Victra and what products do they offer?
Victra is a Verizon Authorized Retailer in Albuquerque, NM, offering wireless devices such as phones, tablets, smartwatches, accessories, and device protection.
Where is the Victra Verizon store located in Albuquerque?
The Victra Verizon store is located at 1800 Unser Blvd NW, Ste 700, Albuquerque, NM 87120.
What are the store hours for the Victra Verizon location in Albuquerque?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What brands can I find at the Victra Verizon store?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Otterbox and JLab.
What payment options does Victra accept?
Victra accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup for orders placed online.
Which languages are spoken at the Victra store?
The store staff can assist customers in English and Spanish.
Are there any nearby dining options if I want to eat before or after visiting Victra?
Yes, nearby restaurants include Xuan Asian, Taco Bell, Burger King, McDonald's, and Starbucks for coffee or meals.
What other stores and services are located near Victra that might be useful?
Nearby you can find Great Clips for haircuts, Heritage Nails and Spa, GNC for vitamins, and Walmart for shopping needs.
Are there convenient transportation or service options near Victra for customers?
Yes, nearby services include The Exchange Network ATMs, Bitcoin Depot ATM, Western Union money transfer services, and gas stations like Valero and Circle K.