Business Details
1800 Unser Blvd Nw, Albuquerque, NM
87120, United States
Certified by Verizon • Feb 22, 2026
(505) 445-5588
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Albuquerque, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
252 reviews
5 stars
204
4 stars
10
3 stars
4
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Marissa, Max, and Beau for their exceptional service.
Store Experience
Several reviews highlighted positive experiences in the store, noting the welcoming atmosphere and efficient service, although some customers reported long wait times or unprofessional behavior from certain staff.
Product Issues
There were complaints regarding issues with product availability, pricing, and trade-in processes, with some customers feeling misled or dissatisfied with their transactions.
Mixed Reviews
While many customers had great experiences, there were also negative reviews indicating poor service or dissatisfaction with the handling of specific situations, suggesting inconsistency in service quality.
- JJjerri johnson3 days ago5.0Not just today but every time we visit I get GREAT customer service! Donovan was super helpful, answered and welcomed all questions!
- SHSue “SGoogle” HornbuckleJan 24, 20265.0They're very friendly and helpful to resolved my problem
- JPJames PlaceJan 19, 20265.0Great experience with Meranda at Verizon!!Customer service oriented sales associate, friendly and helpful! Trained very well!! Wonderful store i really recommend her to anyone who visits this store ask for her
- HCHector CarnenasJan 11, 20265.0Cisco was helpful and very very knowledgeable. This is what customer service is. A+
- RTRobert TorrezDec 30, 20255.0The team did a great job helping us with out phones and gave us guidance on promotions to help us get the best deal
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Certified February 22, 2026Yext Knowledge Graph
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