Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Albuquerque, NM. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
265 reviews
5 stars
215
4 stars
16
3 stars
7
2 stars
7
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Lula, Jaiden, and Kevin.
Professionalism
Overall, the staff was described as professional and courteous, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly with specific employees who were perceived as rude or unhelpful.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
Efficiency
Several reviews highlighted the quick and efficient service, with customers noting they were able to complete transactions in a timely manner.
- AAAutumn2 days ago5.0Staff at the store is so helpful. Recommend for all Verizon needs.
- APAngela Pena6 days ago5.0Lula fixed a major $600 issue that we have been dealing with for 2 MONTHS IN 45 MINUTES 👏🏼👏🏼👏🏼
- MMMatthew Murillo6 days ago5.0Lula coming in clutch for my wife and I! Cannot express the gratitude that we have for helping us out when nobody else in Verizon could!
- NANancy AttawayNov 11, 20255.0Jaiden and frank are the most excellent service and personal attention.
- MLMary LovatoNov 7, 20255.0Reign was so cool give him a raise my experience with him was amazing.
Frequently Asked Questions About Verizon
What products does Verizon at 13100 Central Av in Albuquerque offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What services can I get at the Verizon store in Albuquerque?
You can get new lines, device upgrades, purchase new devices, and buy accessories at this Verizon store.
What are the store hours for Verizon in Albuquerque?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store at 13100 Central Av support in-store pickup?
Yes, this Verizon location offers in-store pickup for your convenience.
What payment options are accepted at the Verizon store in Albuquerque?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Verizon store in Albuquerque accessible to both English and Spanish speakers?
Yes, the store staff can assist customers in both English and Spanish.
Are there any nearby dining options near the Verizon store at 13100 Central Av?
Yes, nearby dining options include Subway, Little Caesars, Domino's Pizza, Dominos ABQ Four Hills, Pizza Hut Express, and Taco Bell where you can grab a meal before or after your visit.
What entertainment venues are close to the Verizon store in Albuquerque?
Nearby entertainment includes Four Hills Movie Theater, Icon Cinema Albuquerque, Icon Cinemas, and Regal Four Hill Movie Theater for movie-goers.
Are there any nearby hotels if I am visiting the Verizon store from out of town?
Yes, nearby hotels include Suburban Studios East, Extend a Suites and RV Park, Suburban Extended Stay Hotel East, Rodeway Inn East, Tramway Inn, Budget Host Inn, and Comfort Inn.
Can I recycle old electronics at the Verizon store in Albuquerque?
Yes, the store offers electronics recycling services to help you responsibly dispose of your old devices.