Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Albuquerque for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
309 reviews
5 stars
169
4 stars
45
3 stars
28
2 stars
12
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unhelpful.
Staff Performance
Several reviews highlight specific staff members who provided excellent service, but there are also complaints about staff being inattentive or dismissive.
Wait Times
Customers frequently mention long wait times for service, with some expressing frustration over being ignored or having to wait while staff socialize.
Store Management
There are concerns about poor management and lack of leadership, which seems to affect the overall customer experience negatively.
Product Availability
Some customers noted issues with product availability and pricing, leading to dissatisfaction with their shopping experience.
- JTJordan ThreattJan 4, 20265.0Amazing costumer service and patience working through a difficult start to a business plan. I did not get their names but every member of the team was incredible to work with! So thankful for their hard work!
- CCCecilia ClarkNov 18, 20255.0Wait to purchase new phone and smart watch was not too long. As a current Verizon customer i was supri
- SPSimon PadillaOct 18, 20255.0Excellent staff
- CDChris DunnSep 8, 20251.0Waited way too long for a simple drop off. Literally took them all of 5 seconds to help me but had me wait 20 min while they proceeded to stand around and do nothing. Crappy customer service.
- RQRichard QuintanaOct 20, 20185.0Have to rate a 5. Years and years of loyalty here
Frequently Asked Questions About Verizon
What are the store hours for the Verizon location in Albuquerque?
The Verizon store in Albuquerque is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of products can I find at the Verizon store on Paseo Del Norte?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Does this Verizon store offer pickup and delivery services?
Yes, the store offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online or through the My Verizon app to ensure personalized service.
What payment methods are accepted at Verizon Albuquerque?
Verizon accepts payment by check, debit card, mobile NFC payments, and does not require cash only.
Which mobile brands are available at this Verizon store?
The store carries Apple, Samsung, Motorola, Google, Kyocera, and TCL devices.
What mobile and internet plans does Verizon offer at this location?
Verizon offers mobile plans, wireless internet plans, and voice plans suitable for both personal and business needs.
What nearby places can I visit around the Verizon store on Paseo Del Norte?
Nearby you can visit places like Eagle Pointe Dentists and Orthodontics for dental care, Firehouse Subs for a quick meal, and Mattress Firm Paseo for home retail shopping.
Are there food options near the Verizon store for customers?
Yes, you can enjoy a meal at nearby fast food and restaurant options such as Freddy's Frozen Custard & Steakburgers and Cocina Azul Mexican Restaurant.
How can nearby places like Walgreens and The Exchange Network benefit someone visiting the Verizon store?
Customers can conveniently access Walgreens for pharmacy or convenience needs and The Exchange Network for ATM services during their visit to Verizon.