Business Details
9935 Coors Byp Nw, Albuquerque, NM
87114, United States
Certified by Verizon • Feb 22, 2026
(505) 898-7646
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/new-mexico/albuquerque/eagle-ranch-330093
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Albuquerque for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
704 reviews
5 stars
386
4 stars
68
3 stars
52
2 stars
34
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Staff Attitude
Several reviews highlighted negative attitudes from staff, including rudeness and lack of willingness to assist customers, leading to frustration among patrons.
Wait Times
Customers frequently reported long wait times and understaffing issues, contributing to a negative experience.
Product Knowledge
There were mixed reviews regarding staff knowledge about products and services, with some employees being described as helpful and knowledgeable, while others were criticized for lacking basic information.
- WIW.R.D IVFeb 19, 20265.0Help me put on my replacement screensaver
- JAJohn ArchibequeJan 31, 20262.0My whole family upgraded so I've been there a few times for that but every time I go something is messed up or confused and I end up having to call customer support so they can fix what was done in the store
- DLDiego LopezJan 18, 20261.0The manager Ivan was rude and incompetent and a had a snobby attitude no manners and rude to other employees
- RMRay MartinezDec 26, 20251.0Didn't help with my problem! Phone is the same and I was there for 2 hours! For nothing! NO GOOD! WON'T GO BACK !!!
- TSTodd SearleDec 24, 20255.0I worked with David and moved over 8 lines. I couldn’t be happier with the service I received from him. He explained my options, was very transparent with every aspect the process. He even reached out the morning of my appointment to let me know the phones I wanted were back ordered. He was concerned that would impact my decision. It only made the decision easier. When I went into the store he was ready and made the process simple. He even filled out the rebate forms I needed to be reimbursed for the payoff of my previous phones. I couldn’t recommend anyone higher than I would recommend David.
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Albuquerque offer?
The Verizon store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
What are the store hours for the Verizon location at 9935 Coors Byp NW, Ste E, Albuquerque?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. It is closed on November 4, 2025, for a holiday.
What types of services are available at the Verizon Albuquerque store?
Services include mobile plans, wireless internet plans, and voice plans, along with business cell phones, tablets, laptops, and mobile hotspots.
How can I schedule an appointment or order products from this Verizon store?
You can schedule an in-store appointment or place online orders via their website or the My Verizon app. Online orders can be picked up in store or delivered.
What delivery and pickup options does the Verizon Albuquerque store offer?
Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods are accepted at the Verizon store?
They accept checks, debit cards, mobile NFC payments, and do not require cash-only transactions.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Tropical Smoothie Cafe, Starbucks, Burger King, and Dion's pizza restaurant for a variety of dining options.
Are there nearby healthcare providers near the Verizon store?
Yes, Dr. Muncey, Willis and optometrists Seth Taylor OD and Eyemart Express are close by for medical or eye care needs.
What retail stores can I visit in the vicinity of the Verizon Albuquerque store?
Nearby retail options include Macy's, Hot Topic, Victoria's Secret & PINK, Old Navy, and JCPenney for clothing and beauty shopping.
How can I get support or more information about Verizon's products and services?
You can visit the Verizon store in Albuquerque, use their official website or social media pages including Facebook, Twitter, and Instagram.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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