VCA Ventana Animal Hospital

4.4
296 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet Services
Since 2007, VCA Ventana Animal Hospital has proudly served the Albuquerque and surrounding communities including Rio Rancho and Corrales. With a skilled team of veterinarians, technicians, receptionists, and support staff, we provide the highest quality and compassionate care for your pet. We understand each pet who comes through our doors is a member of your family and we will treat them as a member of ours. Our full-service facility offers routine preventative care, such as wellness exams and vaccines for puppies and kittens, adults and senior pets, surgical care, hands-free radiology, dental care, and diagnostic care for all dogs, and cats. We also provide emergency and urgent care services during normal business hours.

Location

VCA Ventana Animal Hospital
5747 Calle Perro NW, Albuquerque, NM
87114, United States

Hours

Reviews

4.4
296 reviews
5 stars
230
4 stars
26
3 stars
8
2 stars
1
1 star
31

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and empathy during difficult times, particularly in end-of-life situations.

Staff Professionalism

Feedback varied on staff professionalism, with some praising the knowledge and care of the veterinarians, while others reported unprofessional behavior from certain staff members.

Appointment Availability

Customers expressed frustration over difficulty in scheduling appointments, especially for urgent care, indicating a need for better availability.

Pricing Concerns

Several reviews highlighted concerns about high prices for services and medications, with some feeling taken advantage of regarding costs.

Mixed Experiences

Overall experiences were mixed, with some customers expressing satisfaction with care and others feeling disappointed, particularly after the clinic's transition to new ownership.
  • CH
    Claire Hernandez
    Dec 12, 2025
    5.0
    When my beloved Shih Tzu got sick they were able to see me immediately. Dr. Sean and his staff were incredibly kind and empathetic throughout the process of her final care. I appreciate them and would recommend to any pet owners!
  • RR
    Rebecca
    Sep 13, 2025
    1.0
    Wish I can give no stars. The technician (tall thin black hair) that helped me was absolutely unprofessional and could not go over an estimate for my dog and could not answer basic questions. Seems like she has no education or experience in this field. Im quite concerned about how they let someone so incompetent and uneducated to be able to perform such actions. Will not be coming back again due to this employee.
  • AH
    Alicia Hinrichs
    Aug 11, 2025
    5.0
    Thank you for squeezing us in on such short notice when our pup was sick. Y’all were super gentle with her, I appreciate it.
  • SS
    STEFAN SANDOVAL
    Aug 11, 2025
    1.0
    that place is very rudest workers and not friendly , I recommend not go that place. disrespect to customer and paperwork all wrong. not appreciated with them.
  • SH
    Santana Herrera
    Jul 23, 2025
    5.0
    Dr. Sean and his team were life saving! I took my 7 year old English Bulldog here for a ruptured eye after having a horrible experience at another vet hospital in albuquerque. They were compassionate, fast acting and affordable. They actually cared for my fur baby and cared for our family! 10/10 would recommend them and we will continue coming here.

Frequently Asked Questions About VCA Ventana Animal Hospital

What kinds of animals does VCA Ventana Animal Hospital treat?

VCA Ventana treats a variety of animals including dogs, cats, birds, pocket pets, exotics, chickens, reptiles, snakes, rodents, ferrets, rabbits, guinea pigs, turtles, amphibians, and fish.

What services does VCA Ventana Animal Hospital offer?

They provide routine preventative care, wellness exams, vaccines, surgical care, dental care, diagnostic care, emergency and urgent care during normal business hours, and specialized services such as advanced dental care, laser surgery, and orthopedic surgery.