Best Buy Express

4.2
210 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
48 Kenmount Rd Unit 0185, St John's, NL
A1B 1W3, Canada

Hours

Reviews

4.2
210 reviews
5 stars
128
4 stars
35
3 stars
24
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff, particularly Brennan, who received numerous commendations for his exceptional service.

Sales Experience

Customers reported positive experiences with sales associates, highlighting personalized recommendations and successful deals.

Negative Experiences

Some customers expressed frustration with unprofessional treatment and misleading information regarding service plans, leading to dissatisfaction.

Staff Attitude

While many reviews noted friendly and accommodating staff, there were instances of rudeness and lack of assistance that negatively impacted customer experiences.

Product Issues

Several customers faced problems with product returns and warranty claims, indicating a need for improvement in these areas.
  • NN
    Naylah
    1 day ago
    5.0
    Ayesha at the Avalon mall located in St. John’s Newfoundland, had amazing service! She was very knowledgeable about her job, and very helpful in knowing in what she was doing. When we went in to get my iPhone, I was very questionable of which iPhone 16 to buy. Plus, pro, pro max etc.. she was so helpful and one of the best customer service I’ve had working in technology. Snd was very nice and helped reassure in the purchase Thank you!!!!⭐️⭐️⭐️⭐️⭐️
  • HS
    Harsimrat kaur Sandhu
    Oct 31, 2025
    5.0
    Sahil offered great advice, and his recommendations were very personalized. I would highly recommend him to anyone!!
  • AS
    Ashley Strang
    Oct 10, 2025
    5.0
    Great experience!! Fast and easy. Brennan Garrett is truly excellent at their job!
  • MI
    Moin Imran
    Sep 24, 2025
    1.0
    Unprofessional treatment by the customer service agent. I visited the store to browse offers so that I can come next day or soon but the seller is like “ offers change everyday” - that he cant give me the same price next day. Ik this is a stupid selling technic.
  • AA
    Aimee & Sean Angel-York
    Sep 17, 2025
    5.0
    We just moved into our first home on Monday, and by Tuesday morning, Brennan had already arranged for a technician to come out and set up our WiFi. He was incredibly helpful, walking us through all our options and being completely transparent about the current deals available in our area. The whole process was quick and smooth thanks to him. We highly recommend Brennan and he made everything so easy and stress free!

Frequently Asked Questions About Best Buy Express

Where is Best Buy Express located in St John's?

Best Buy Express is located at 48 Kenmount Rd Unit 0185, Avalon Mall, Far Right Side Entrance, St John's, NL, A1B 1W3, Canada.

What are the operating hours of Best Buy Express?

Best Buy Express is open Monday to Saturday from 9:30 AM to 9:00 PM, and on Sunday from 12:00 PM to 5:00 PM.