Best Buy

3.7
1194 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
3 Stavanger Dr., St. Johns, NL
A1A5E8, Canada

Hours

Reviews

3.7
1,194 reviews
5 stars
484
4 stars
343
3 stars
132
2 stars
54
1 star
181

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers experiencing rudeness, lack of assistance, and untrained staff.

Product Availability

Customers frequently reported issues with stock availability, often finding that items were out of stock or had to be ordered online.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and knowledge, indicating that service quality can vary significantly.

Delivery Issues

Many customers expressed frustration with delivery delays and poor communication regarding their orders.

Store Environment

Several reviews mentioned the store being cluttered and chaotic, contributing to a negative shopping experience.
  • AB
    angry bird
    3 days ago
    1.0
    How much perfume can someone wear?according to best buy there are accessibility rules when I complained to the guy at the geek squad counter that I couldn't breathe because of the stench of after shave he told me it was my problem after that he got vicious and wanted to fight. So unprofessional never expected to be bullied by a 300lb man because of there mistakes I am a 150lb canadian forces veteran unbelievable
  • OT
    Oleksandr Trotsenko
    Jan 3, 2026
    5.0
    I am very pleased with my purchase of the Samsung S25 Plus on December 31, 2025. Samir, a store employee, was very helpful. He was friendly, polite, and patient. He listened to all my questions and requests, and helped me with the paperwork and delivery of the phone. Thank you very much!
  • JS
    Jason Smith
    Dec 25, 2025
    1.0
    I can't believe how much my opinion keeps falling for this place, I know the original quality and there are individuals there who are great. But now after a Christmas where the gift asked for was a nice set of headphones without a mic they go here is a gaming headset with a fixed position mic just move it out of the way and a geek squad who told straight up lies saying a computer with a newly upgraded MOBO was not booting was because ram in different pair slots that have the same profile except size would cause the entire system to not post, even when I only had perfect matching and when only a single stick was in... And when I had them show me how they thought it should go in they wouldn't even bring out a power cable to see if it would post. So after another trip home with it checking and it still not posting it turns out it was a doa MOBO which they said there was no chance of it being the problem. I sincerely wish I could rate below 1 star
  • RK
    rupinder kaur
    Dec 6, 2025
    1.0
    I just went today there for iphone deals but the customer service was disgusting. The employee name MATTI he was such a rude guy. If you don't want to work then please quit. there are so many people out there looking for job..... so disappointed...
  • IB
    Isadora Barnes
    Nov 26, 2025
    5.0
    Jamil was a great help and made shopping for new headphones / purchasing a warranty a straight forward and easy to understand experience

Frequently Asked Questions About Best Buy

What types of products does Best Buy in St. Johns specialize in?

Best Buy specializes in electronics including computers, mobile devices via Best Buy Mobile, TVs, home theatre systems, video games, and various accessories.

What are the Best Buy St. Johns store hours?

The store is open Monday to Saturday from 10:00 to 20:00 and Sunday from 11:00 to 18:00, with some variations on holidays.