Best Buy Express

4.8
267 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
19 Cromer Ave Unit 32, Grand Falls, NL
A2A 2K5, Canada

Hours

Reviews

4.8
267 reviews
5 stars
234
4 stars
20
3 stars
3
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for their exceptional customer service, with many customers highlighting specific employees like Natasha, Joan, and Kyle for their helpfulness and professionalism.

Knowledgeable Staff

Customers noted that the employees were knowledgeable about products and services, providing valuable assistance and recommendations.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to product issues and customer service, particularly regarding returns and management interactions.

Friendly Atmosphere

The store was frequently described as having a friendly and welcoming atmosphere, making customers feel comfortable during their visits.

Efficient Service

Customers appreciated the quick and efficient service provided by the staff, often resolving issues promptly.
  • JB
    J Brett
    Nov 15, 2025
    5.0
    Joan is the absolute best! Exceptional customer service!!!!
  • DD
    Darren Stroud (Dj)
    Nov 8, 2025
    5.0
    After working together with Austin I was able to leave happy with my first phone. Fast, efficient, and walked me through everything I need to know for future use. 12/10 service from everyone there. Would recommend and will definitely be back.
  • LH
    Lloyd House
    Nov 6, 2025
    5.0
    Great service and determination by Marcia to get me switched over to another phone carrier and the best monthly plan
  • JS
    John Short
    Oct 15, 2025
    5.0
    Kyle and Austin were a great help. Took the time to clean viruses off my old phone. And helped comlete a data transfer. 10/10 woipd recommend. Customer service was top notch.
  • NP
    Natalie Peddle
    Oct 9, 2025
    5.0
    I needed a replacement SIM card for my son’s phone. The agents at the Grand Falls-Windsor location were so friendly and helpful. Their assistance was beyond amazing! They took care of the call to my provider and made everything seem effortless. Keep up the fabulous work! Thank you from a very appreciative customer.

Frequently Asked Questions About Best Buy Express

What is Best Buy Express in Grand Falls?

Best Buy Express in Grand Falls is a technology and telecommunications retail store offering the latest tech products and services from Best Buy, Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located?

It is located at 19 Cromer Ave Unit 32, Exploits Valley Mall, Main Door Entrance, Grand Falls, NL, A2A 2K5, Canada.