Geek Squad

3.8
42 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
30 Andrews Dr, Woodland Park, NJ
07424, United States

Hours

Reviews

3.8
42 reviews
5 stars
26
4 stars
1
3 stars
4
2 stars
2
1 star
9
  • AC
    arthur cytryn
    Oct 26, 2025
    5.0
    Staff knowledgable,did not over promise, or try to sell unnecessary work.delivered repairs on time. What more could I ask for?
  • IA
    ibrahim alkhaldi
    Aug 4, 2025
    5.0
    Great service 👏👏
  • HA
    Hijira Ali
    Jul 25, 2021
    5.0
    Fast service, very helpful
  • ZW
    Ziva Wernick
    Aug 24, 2017
    1.0
    The geek squad and geek squad manger have been unhelpful. Twice I have showed up way before my appointment just in case someone did show up. Right now they said they were triple book, to me that means that there are three techs scheduled to work at a time. For the past 40 minutes only one person has been helped at a time with about a 5 min overlap of two people. There seems to be no policy if they show up even 18 min late to their 20 min appointment. I just had to drop my computer off to be shipped off for a physical repair. At 4 20, after waiting 20 min for the general manager to get off break (completely underdstandble) at 4:26 told me 5-10 min. At 4:31 I got seen. I was done by 4:48 and still nobody had showed up for appointments that were booked solid until after 5 20. I understand making appointments in advance means less of a line and is typically easier for everyone, but to not have a policy for walk-in appointments is unprofessional and not helpful customer service.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 30 Andrews Dr, Woodland Park, NJ offer?

Geek Squad offers tech repair, setup, and support services including computer, appliance, mobile phone, and television repair.

How can I schedule a service appointment with Geek Squad?

You can schedule service either in store at 30 Andrews Dr or online through their website.