Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior from certain employees.
Waiting Times
Many customers expressed frustration with long wait times, both for assistance and during the purchasing process.
Product Issues
Several reviews mentioned problems with products purchased, including counterfeit items and issues with repairs, leading to dissatisfaction.
Staff Knowledge
While some customers found staff to be knowledgeable and helpful, others reported a lack of expertise and poor problem-solving skills.
KE
Karl Eng
5 days ago
5.0
Nice layout, clean and high tech restrooms!
YF
Yuene Lisa Fing
Jan 2, 2026
1.0
I didn’t catch the associate’s name. He had a strong accent, and the interaction felt dismissive and unprofessional when I asked about pricing. never coming here again
JG
Jen Gareffa
Dec 29, 2025
1.0
Poor customer service beware! Emailed & called me to let me know a part was in to fix my phone. I drove 25 min to get to the store only to be turned away because too many people came in before me and they would not have enough time to fix my phone in the 3 hours before closing. Now I had to extend the hold on my part & will be inconvenienced AGAIN! Not sure the Apple care is worth it to be treated this way.
JO
joseph okeef
Dec 29, 2025
1.0
I didn’t get the name of the young lady who assisted me. I had a problem with my phone.
She acted like I was an annoyance. Never looked me in the eye, and was in a hurry to get rid of me. Horrible service!!
SA
Steven Adelman
Nov 3, 2025
5.0
Crowded but many helpful sales staff and we were helped about 20 minutes in.
Frequently Asked Questions About Apple Tice's Corner
What products can I find at the Apple Tice's Corner Store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Tice's Corner.
Where is Apple Tice's Corner located?
Apple Tice's Corner is located at 441 Chestnut Ridge Road, Woodcliff Lake, NJ 07677, USA.
What are the regular store hours for Apple Tice's Corner?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and closed on Sundays.
Does Apple Tice's Corner offer technical support?
Yes, you can get technical support at the Genius Bar inside Apple Tice's Corner.
Can I get computer repair services at Apple Tice's Corner?
Yes, Apple Tice's Corner provides computer repair and cell phone repair services.
Does Apple Tice's Corner support in-store pickup and delivery?
Yes, the store offers both in-store pickup and delivery services.
How can I contact Apple Tice's Corner?
You can call them at +1 201-474-4180 or email ticescorner@apple.com for inquiries.
Are there any nearby cafes where I can grab a coffee before or after visiting Apple Tice's Corner?
Yes, Panera Bread is nearby, offering coffee, cafe items, salads, sandwiches, and soups you can enjoy before or after your visit.
What clothing stores are near Apple Tice's Corner for a combined shopping trip?
Nearby clothing stores include Free People, Chico's, White House Black Market, TALBOTS, Madewell, Athleta, and Banana Republic, making it ideal for a diverse shopping experience.
Is there a place nearby for beauty and spa services when visiting Apple Tice's Corner?
Yes, Bath & Body Works and The Parlour hair salon are close by, perfect for spa and beauty treatments during your shopping trip.