Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Westfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
228 reviews
5 stars
111
4 stars
22
3 stars
21
2 stars
6
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Sales Practices
Several reviews mention aggressive sales tactics and misleading information regarding promotions, leading to customer frustration.
Staff Knowledge
While some customers appreciated the knowledge and assistance of specific staff members, others reported a lack of support and inability to resolve technical issues.
Store Environment
Customers noted long wait times and a chaotic store atmosphere, with some feeling ignored or undervalued during their visits.
- MPMe P1 day ago1.0So rude!!! I called this Westfield location and tried to locate my order which should be ready yesterday. This person, who said her name was Linda didn't help me at all! She has zero knowledge and hung up. So rude. She needs better training and improve her behavior. Very disappointing. Please fix this issue.
- BEBba “Estronguista”Jan 2, 20265.0Thank you to Luis not only did I get excellent customer service but I saved money on the celular lines compared to the competitor across the street and I got free phones
- BBBill BlairDec 30, 20252.0No inventory and sales person was not even in store had to wate until he came back to store
- JLJudy LeydermanDec 19, 20251.0If I could I would give them a ZERO! Just awful to lie to a new customer off the back but to be lied to twice just absurd. Do not believe anything they say. Have them put it writing and make sure you sign off on it.
- GMGloria McGibbonDec 14, 20251.0The worse company! I've been with them for more than 20 years and they have donthing nothing to make it more affordable for me. I had my complete internet, home phone, and cellphone with them for decades and I took of my internet and home phone from them and continued with my cellphone but they never even try to lower my bill in the summer of this year I really go exhausted with Verizon and I say thats it. I switched to Mobile and I'm very happy with them. Now it is more than three to 4 months since I've left them and they are still withdrawing money from my account because I had auto pay with them and I owed them nothing so now Im going to have to fight with them to let stop taking money from.my account that a I dont owe them. This is a terrible company. I am not trying to put them down I've been wirh them for more than 20 years and woukd still be with them if they were treating like a valid customer.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Westfield, NJ?
The Verizon store in Westfield is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an in-store appointment at the Verizon Westfield store?
Yes, you can schedule an in-store appointment online or use the My Verizon app to conveniently book your visit.
What brands of smartphones does the Verizon Westfield store offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Westfield offer options for order pickup or delivery?
Yes, you can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What types of services are available at Verizon Westfield?
They provide mobile plans, wireless internet plans, voice plans, and Fios internet plans suitable for personal, home, or business use.
Where is the Verizon Westfield store located?
The store is located at 109 North Ave W, Westfield, NJ 07090, USA.
Are there other mobile phone stores near Verizon Westfield?
Yes, AT&T and AT&T Store are nearby mobile phone stores which can offer additional wireless options to compare.
What nearby places can I visit after shopping at Verizon Westfield?
You might want to visit the Westfield Farmers Market for fresh produce or the Wolves Den Barbershop & Supply Co. for grooming services.
Is there a financial services office near Verizon Westfield if I need related assistance?
Yes, UBS Financial Services Inc. is close by if you require financial consultation during your visit to the area.
Does Verizon Westfield accept mobile NFC payments and debit cards?
Yes, the store accepts mobile NFC payments, debit cards, and checks. Cash is not required.