Business Details
109 North Ave W, Westfield, NJ
07090, United States
Certified by Verizon • Feb 22, 2026
(908) 789-1201
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/new-jersey/westfield/westfield-327822
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Westfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.5
307 reviews
5 stars
162
4 stars
24
3 stars
23
2 stars
10
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some employees praised for their helpfulness and professionalism, while others are criticized for rudeness and lack of knowledge.
Sales Pressure
Many customers felt pressured to purchase additional products or services, leading to frustration and dissatisfaction.
Long Wait Times
Numerous reviews mention long wait times for assistance, with some customers feeling ignored or unacknowledged during their visits.
Product Knowledge
While some staff demonstrated excellent product knowledge, others were noted for providing misleading information or failing to assist with technical issues.
Store Environment
The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others reported unprofessional behavior among staff.
- KAKara Asciutto4 days ago5.0Always a wonderful customer experience! Have been going to this location for years and the staff is so incredibly helpful and patient! Joe and Sam helped our family today and couldn't have been nicer or more knowledgeable. They spent so much time explaining our options and helping us find the best possible plan. Would highly recommend this location - 10/10!
- EPEvelyn Papadiskos6 days ago5.0Thank you Luis for helping clean up my phone
- LDLisa DeNivoFeb 1, 20265.0Went in today to upgrade our phones and add a line. Sam x 2 (Sam, and manager Sam) were very patient with us. They showed us options and manager Sam made sure we were getting the best deal.
- RSRyan SmithJan 13, 20265.0Jonathan was a ton of help setting up my new phone, helped work through the issues and was patient through the longer than expected process.
- MPMe PJan 11, 20261.0So rude!!! I called this Westfield location and tried to locate my order which should be ready yesterday. This person, who said her name was Linda didn't help me at all! She has zero knowledge and hung up. So rude. She needs better training and improve her behavior. Very disappointing. Please fix this issue.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Westfield, NJ?
The Verizon store in Westfield is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an in-store appointment at the Verizon Westfield store?
Yes, you can schedule an in-store appointment online or use the My Verizon app to conveniently book your visit.
What brands of smartphones does the Verizon Westfield store offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Westfield offer options for order pickup or delivery?
Yes, you can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What types of services are available at Verizon Westfield?
They provide mobile plans, wireless internet plans, voice plans, and Fios internet plans suitable for personal, home, or business use.
Where is the Verizon Westfield store located?
The store is located at 109 North Ave W, Westfield, NJ 07090, USA.
Are there other mobile phone stores near Verizon Westfield?
Yes, AT&T and AT&T Store are nearby mobile phone stores which can offer additional wireless options to compare.
What nearby places can I visit after shopping at Verizon Westfield?
You might want to visit the Westfield Farmers Market for fresh produce or the Wolves Den Barbershop & Supply Co. for grooming services.
Is there a financial services office near Verizon Westfield if I need related assistance?
Yes, UBS Financial Services Inc. is close by if you require financial consultation during your visit to the area.
Does Verizon Westfield accept mobile NFC payments and debit cards?
Yes, the store accepts mobile NFC payments, debit cards, and checks. Cash is not required.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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