Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our West Caldwell, NJ location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
1,240 reviews
5 stars
1,178
4 stars
32
3 stars7
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Efficiency
Customers appreciate the quick service and minimal wait times, often completing transactions swiftly.
Product Knowledge
Employees demonstrate a high level of expertise regarding products and services, effectively addressing customer inquiries.
Problem Solving
Staff are noted for their ability to troubleshoot issues and provide effective solutions, enhancing customer satisfaction.
Positive Atmosphere
The store environment is described as welcoming and pleasant, contributing to a positive shopping experience.
- AHAmbrin Hussain-Rizvi2 days ago5.0Biraj at the West Caldwell branch was absolutely phenomenal. He helped with every aspect of purchasing our new phones and setting up a new Verizon plan. He truly cared about every step of the process, and he answered every question we had with exceptional detail and expertise. He is an outstanding asset to Verizon.
- NLNeil LiebermanNov 15, 20255.0Daniel is the best. He always delivers a first rate experience and recommends the right plan for me. He gets it right the first time, every time.
- JTJanice TufaroNov 15, 20255.0Helpful, friendly and patient, Great service! I will be telling everyone I know this Verizon store is the best!
- RJRaquel JimenezNov 14, 20255.0I had a great experience switching over from AT&T. Miguel was very thorough and made sure my transition was smooth while providing top-tier service. I’m very satisfied and will definitely recommend this location.
- MBMamta BharuchaNov 10, 20255.0Absolutely great service helped with exactly what our needs were so are really very happy. Very professional wish U have more car like Stacy 👍🏼👍🏼👍🏼👍🏼👍🏼😊
Frequently Asked Questions About Verizon
What products and services does the Verizon store in West Caldwell, NJ offer?
The Verizon store offers smartphones, iPhones, iPads, tablets, Apple Watch, Fios Home Internet, unlimited wireless plans, monthly discounts, and more.
What are the operating hours for the Verizon store at 584 Passaic Ave, West Caldwell?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does the Verizon store offer in-store pickup and curbside pickup services?
Yes, the store provides in-store pickup and curbside pickup services for customers.
What payment options are accepted at the Verizon store in West Caldwell?
The store accepts American Express, Cash, Discover, MasterCard, and Visa payments, as well as mobile NFC payments and debit cards.
Is the Verizon store in West Caldwell wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Does the Verizon store require appointments for service or sales?
No, appointments are not required; customers can visit the store during open hours without an appointment.
How can customers contact the Verizon store in West Caldwell?
Customers can call the store at +1 973-226-2592 or email at stores@yourwirelessinc.com.
Which nearby gyms can customers visit before or after shopping at the Verizon store?
Customers can visit Vitality Health Club, a nearby gym and sports venue, for a workout before or after their Verizon store visit.
What dining options are available near the Verizon store in West Caldwell?
Nearby dining options include Jersey Mike's Subs, HCK Hot Chicken, Mandara's Ristorante and Pizzeria, Sam's Bagel & Deli, Italianissimo, and multiple Dunkin' locations.
Are there any beauty and spa services close to the Verizon store?
Yes, nearby beauty and spa services include Sunbar tanning salon, Sizzle Tans, Soho Nail & Nature, Panico West Caldwell hair salon, Cesar Styles, Montclair Rejuvenation Center, MRC West Medspa, and Soho Nails & Lash.