Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Wayne, NJ location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
645 reviews
5 stars
601
4 stars
15
3 stars3
2 stars2
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their excellent, friendly, and knowledgeable service, particularly highlighting employees like Hector, Pete, and MD.
Efficiency
Many reviews noted the quick and seamless process of upgrading phones and setting up accounts, with several customers expressing satisfaction with the speed of service.
Professionalism
The staff was frequently described as professional, patient, and attentive, making customers feel valued and well-informed during their visits.
Mixed Experiences
While most feedback was positive, there were a few negative reviews regarding unprofessional behavior from some staff members, indicating inconsistency in service quality.
- STswati tripathy4 days ago5.0I visited this Verizon store yesterday to switch from AT&T, and the experience was excellent. Pete was outstanding - professional, knowledgeable, and guided us smoothly through the entire process from start to finish. We signed up for four lines, and everything went seamlessly. The store was clean, well-organized, and very welcoming. Highly recommend this location!!!
- GTGAURAV THAKKAR5 days ago5.0Punit convinced me to switch to Verizon and it has been a seamless experience. He went out of his way to explain everything to me and he is truly very knowledgeable. He is the best representative you could ask for! Highly recommend working with Punit to get the best deals and a smooth experience to switch to Verizon!
- RPRia Patel5 days ago5.0Punit (Pete) helped me make the switch to Verizon and he took care of everything. He is extremely knowledgeable and goes out of his way to make sure things go smoothly for the customer! He is polite and warm! Definitely recommend this location for all things Verizon!
- CGChirag Gandhi6 days ago5.0Punit is professional, friendly, caring, and expert at what he does. As you walk in, you are greeted by him and the staff making a friendly/family environment. He has helped me and my family set up our new service seamlessly and efficiently. Thank you!
- JJJimmy JavierDec 23, 20255.0From the moment I was greeted by the salesman I felt like I was right at home. The employees did a wonderful job of convincing me to switch from T-Mobile and I am highly satisfied by my switch and purchase. I am grateful for Pete the salesman as he gave me the confidence that I was making the right decision. Thank you!
Frequently Asked Questions About Verizon
What services does the Verizon Authorized Retailer in Wayne, NJ offer?
The store offers smartphones, iPhones, iPads, tablets, Apple Watch, Fios home internet, unlimited wireless plans, monthly discounts, and excellent customer service.
What are the store hours for Verizon in Wayne, NJ?
The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does this Verizon Authorized Retailer offer in-store pickup?
Yes, in-store pickup is available at this location.
Is the Verizon store in Wayne, NJ wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What payment options are accepted at the Verizon store?
The store accepts American Express, Cash, Discover, MasterCard, and Visa payments, including mobile NFC payments and debit cards.
Does this Verizon location require appointments for service or shopping?
No, appointments are not required for shopping or services at this Verizon location.
Are there any promotions currently available at the Verizon store in Wayne?
Yes, customers can save $25 off any smartphone when they visit the store today.
What nearby dining options can I visit before or after shopping at Verizon?
Nearby dining options include Burger Deluxe, Alps Diner, Blossom Asian Bistro, Taco Bell, Pizza Bene, and Grandma's Pizza, offering a variety of cuisine for a convenient meal.
Are there any nearby health and wellness places around the Verizon store?
Yes, nearby wellness spots include Powerflow Yoga, Power Flow Yoga Wayne NJ, Juvel Skincare, and Juvia Aesthetics for yoga, skincare, and spa services.
Where can I find convenient stores or automotive services near the Verizon store?
Nearby convenience and automotive services include Mobil and Exxon gas stations, Circle K convenience store, and Exxon & Mobil Stations which offer automotive parts and accessories.