Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Wayne, NJ location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
627 reviews
5 stars
583
4 stars
15
3 stars3
2 stars2
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, particularly highlighting employees like Hector, Pete, and MD for their knowledge, patience, and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's expertise in explaining plans, devices, and promotions, making the purchasing process smooth and informative.
Positive Experiences
A majority of customers reported positive experiences, often mentioning that they felt valued and well taken care of during their visits.
Store Environment
The store was frequently described as clean, organized, and welcoming, contributing to a pleasant shopping experience.
Mixed Reviews
While many reviews were positive, there were a few negative experiences reported, particularly regarding unprofessional behavior from some staff members.
- LMLuke McKay4 days ago5.0So friendly, made the process quick and seamless, answered all of my questions and made the whole process painless which nowadays is incredibly difficult.
- VPVinny PaganoNov 16, 20255.0Hector makes sure everything is exactly how you want it and will do his best to make whatever you ask for work.
- SDSarah D'AmbrosioNov 15, 20255.0Pete provided outstanding service at Verizon today. He was knowledgeable, patient, and made the entire experience smooth and stress-free. Will definitely be coming back! Thank you Pete!
- NCNicole CooperNov 4, 20255.0Hector was very professional and helpful. Great service all around.
- BABryan AutoreOct 26, 20255.0We had a great experience. Hector provided the best customer service I have ever had at a Verizon location.
Frequently Asked Questions About Verizon
What services does the Verizon Authorized Retailer in Wayne, NJ offer?
The store offers smartphones, iPhones, iPads, tablets, Apple Watch, Fios home internet, unlimited wireless plans, monthly discounts, and excellent customer service.
What are the store hours for Verizon in Wayne, NJ?
The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does this Verizon Authorized Retailer offer in-store pickup?
Yes, in-store pickup is available at this location.
Is the Verizon store in Wayne, NJ wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What payment options are accepted at the Verizon store?
The store accepts American Express, Cash, Discover, MasterCard, and Visa payments, including mobile NFC payments and debit cards.
Does this Verizon location require appointments for service or shopping?
No, appointments are not required for shopping or services at this Verizon location.
Are there any promotions currently available at the Verizon store in Wayne?
Yes, customers can save $25 off any smartphone when they visit the store today.
What nearby dining options can I visit before or after shopping at Verizon?
Nearby dining options include Burger Deluxe, Alps Diner, Blossom Asian Bistro, Taco Bell, Pizza Bene, and Grandma's Pizza, offering a variety of cuisine for a convenient meal.
Are there any nearby health and wellness places around the Verizon store?
Yes, nearby wellness spots include Powerflow Yoga, Power Flow Yoga Wayne NJ, Juvel Skincare, and Juvia Aesthetics for yoga, skincare, and spa services.
Where can I find convenient stores or automotive services near the Verizon store?
Nearby convenience and automotive services include Mobil and Exxon gas stations, Circle K convenience store, and Exxon & Mobil Stations which offer automotive parts and accessories.