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Verizon

4.9
(1665 reviews)

Business Details

(908) 223-1470

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Washington, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 353 State Route 31 S.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
353 State Route 31 S, Washington, NJ
07882, United States

Hours

Reviews

4.9
1,665 reviews
5 stars
1,589
4 stars
21
3 stars
4
2 stars
4
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and professional, with many specific mentions of employees like Eric, Peter, and Ryan.

Store Experience

The store was described as clean and welcoming, with a pleasant atmosphere that made customers feel comfortable during their visits.

Product Assistance

Many reviews highlighted the staff's ability to assist with upgrades and new device setups, often resulting in satisfied customers who appreciated the thorough explanations and support.

Mixed Feedback

While most reviews were positive, there were a few negative experiences regarding customer service and product knowledge, indicating inconsistency in service quality.
  • HG
    Hope Gatto
    1 day ago
    5.0
    Eric was amazing. He answered all of our questions and was very patient. 5 stars.
  • MT
    Martha Tersigni
    4 days ago
    5.0
    I can't say enough good things about Gage at the Washington NJ store. He patiently troubleshot an issue with my cell phone email. We had tried and failed every other avenue to solve the problem. I will be back when I need to upgrade my phone. I highly recommend Gage.
  • MP
    Maci Parr
    Feb 18, 2026
    5.0
    Eric was phenomenal to work with and very helpful with transferring me to my new plan as well as setting up my new phone.
  • JM
    John Murray
    Feb 15, 2026
    5.0
    Eric and Yadiliz were great 5 star customer service. Professional and helped me greatly.
  • DF
    Donna Favara
    Feb 13, 2026
    5.0
    Visit was a great experience. Explained everything clearly and taught me how to use everything. Eric was very kind and compassionate to my needs and wants.

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Washington, NJ offer?

Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and Verizon network services including 5G for consumers and businesses.

Where is the Verizon Wireless Zone store located in Washington, NJ?

The store is located at 353 State Route 31 S, next to Dunkin' Donuts, Washington, NJ 07882.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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