Verizon

4.7
415 reviews
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Business Details

9 Mount Bethel Rd, Warren, NJ
07059, United States
(908) 757-7217
https://locations.tccrocks.com/nj/warren/9-mt-bethel-rd.html
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About

Cell Phone Store
TCC Warren, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 9 Mount Bethel Rd.

Details

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Location

Verizon
9 Mount Bethel Rd, Warren, NJ
07059, United States

Hours

Reviews

4.7
415 reviews
5 stars
376
4 stars
8
3 stars
1
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, patient, and knowledgeable, particularly highlighting employees like Daiquan, Michael, and Sami.

Professionalism

Several reviews noted the professionalism of the staff, with specific mentions of their ability to handle multiple customers and complex issues effectively.

Store Experience

Customers generally reported positive experiences in the store, appreciating the friendly atmosphere and the thorough assistance provided.

Wait Times

Some customers expressed frustration with long wait times due to limited staff, indicating a need for more employees during busy periods.

Product Knowledge

Staff members were frequently commended for their knowledge about products and services, helping customers make informed decisions.
  • LW
    Lowell Wolfson
    2 days ago
    5.0
    My sales associate David did an excellent job. He was very helpful and made the process painless! Thanks, David.
  • PR
    PAUL ROHE
    Nov 17, 2025
    5.0
    David was a great help with my email highly recommend!!
  • CO
    Chanel Oneill
    Nov 14, 2025
    5.0
    My experience at this store was amazing. Mike and Steve were great and helped me with everything.
  • LL
    L. Lee
    Nov 1, 2025
    5.0
    This Verizon store is amazing! Mike, the store manager, was incredibly helpful in setting up our account and finding the perfect new phones for my husband and me. Everyone we spoke with was so friendly and knowledgeable — it was honestly the best phone-buying experience we’ve ever had!
  • DA
    Dr. Alice Alonso
    Oct 29, 2025
    5.0
    David Morales is the best! He gave wonderful customer service in the Warren Township store this morning and was able to multitask helping up to 3 customers at one time with superior support. I'm a Verizon customer because of employees like David who make up for sometimes disappointing Verizon Customer Service from others. Thank you, David. Keep up the good work! I recommend David get a raise! 👍🏻
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Frequently Asked Questions About Verizon

What services does Verizon at 9 Mount Bethel Rd in Warren offer?

Verizon at this location offers smartphones, tablets, Verizon home internet, device activation, upgrades, new lines, prepaid plans, accessories, and award-winning customer service for both consumers and businesses.

What are the store hours for Verizon in Warren, NJ?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.