Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Waldwick, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 26 Franklin Tpke.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.7
117 reviews
5 stars
107
4 stars1
3 stars1
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Kavita, for their exceptional customer service, knowledge, and willingness to help.
Staff Knowledge
Customers frequently noted the staff's expertise in explaining products and services, making the purchasing process easier.
Positive Experiences
Numerous reviews highlighted positive experiences, with customers expressing satisfaction with their purchases and the overall service.
Store Environment
The store was described as clean and welcoming, contributing to a pleasant shopping experience.
Mixed Reviews
While many reviews were positive, there were a few negative experiences regarding customer service and product availability.
- RWRoy Van WykOct 5, 20255.0I came to Verizon because my Safelink phone service stopped. I was borrowing other people's phones to get my service back up to no avail. They tried to get my phone to work with Verizon and it didn't. They were kind enough to lend me a phone so I could use for a month while I called Safelink to get re activated. The only charge was 37.00 for one month Verizon service.They spent a considerable amount of time to help me. Much thanks.
- WRWint RamsaySep 9, 20255.0Kavita is knowledgeable, professional and 100 % empathetic and solved all my cell phone problems
- MIMarilyn IorioAug 15, 20255.0I had the best experience at the store.. both the girls are very friendly and helpful.. and kavita is my favorite… we have been coming to this store from last 10 years .. and kavita has always gone beyond to get all our phones … they always offer all the new promotions and make sure we save too … just love them and they are also great full to us for supporting local business ❤️
- KRKaren RosenthalAug 7, 20255.0Sheryln is truly amazing. I came in with an old phone. She patiently helped me transfer everything over as there were problems with my old phone so we had to start from scratch, which took a while. She’s everything you want when you go to buy an iPhone . I had to call her and she spent a half hour on the phone showing me how to do some things because this is a brand new phone. My other phone was quite old .Sherilyn is truly amazing. I can’t say enough about her. She’s probably one of the best sales people that I’ve ever met in Verizon. I’ve met quite a bit . I live literally two minutes from a Verizon but it’s worth the trip to get amazing service. I don’t do reviews, but this I had to do absolutely amazing I was happily surprised .Thank you, Sherilyn
- KCKatherine CampbellJun 7, 20251.0Don't go there All the owners care about is selling you expensive phones and want nothing to do with you iif you don't. NO customer service, rude and not understanding your needs and budget
Frequently Asked Questions About Verizon
What are the operating hours of Verizon at 26 Franklin Tpke, Waldwick?
Verizon is open Monday to Thursday from 10:00 AM to 5:30 PM, Friday and Saturday from 10:00 AM to 6:00 PM, and closed on Sundays.
What products and brands does Verizon in Waldwick offer?
They offer a wide range of products including smartphones, tablets, wireless devices, accessories, and connected smartwatches from brands like Apple, Samsung, Google, Motorola, LG, and more.
Does Verizon Waldwick provide in-store pickup services?
Yes, Verizon Waldwick offers in-store pickup services for your convenience.
Can I schedule an appointment or service with Verizon Waldwick online?
Yes, you can schedule appointments online through their website at https://wirelesszone.com/appointments/.
What wireless services are available at Verizon Waldwick?
They offer Verizon Wireless plans, 5G service, business accounts, new line activations, device financing, total mobile protection, prepaid plans, home internet including Verizon Fios, and more.
Where is Verizon Waldwick located and how can I contact them?
Verizon is located at 26 Franklin Tpke, Waldwick, NJ 07463. You can reach them by phone at +1 201-447-1800.
What makes Verizon Waldwick stand out in terms of customer service?
They are known for excellent customer service with wireless experts providing award-winning support on Verizon products and services, including wet phone recovery.
Which nearby places can I visit before or after shopping at Verizon Waldwick?
Nearby places include Italian Time Pizzeria for a meal, Reinholds Quality Bakery for fresh treats, and The Little Gym of Waldwick for recreational activities.
Are there any shopping centers or other retail stores near Verizon Waldwick?
Yes, Waldwick Plaza shopping center is nearby, as well as Discount Liquor store and Seasonal Surroundings for flowers and gifts.
How can nearby amenities like the US Post Office or local salons benefit Verizon customers?
Customers can conveniently handle postal needs at the US Post Office nearby and visit local salons like Nail 26 or Morning Glow Hair Stylists for beauty services during their visit to Verizon.