Verizon

4.7
122 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Waldwick, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 26 Franklin Tpke.

Details

  • Curbside pickupNot available

Location

Verizon
26 Franklin Tpke, Waldwick, NJ
07463, United States

Hours

Reviews

4.7
120 reviews
5 stars
110
4 stars
1
3 stars
1
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Kavita, for their exceptional service, knowledge, and willingness to help.

Efficiency

Customers frequently noted quick service and efficient problem-solving, with many experiences described as simple and hassle-free.

Mixed Experiences

While most reviews were positive, there were a few negative experiences regarding customer service and product availability.

Long-Term Loyalty

Several customers expressed long-term loyalty to the store, citing consistent positive experiences over the years.
  • KO
    Karina Oms
    2 days ago
    5.0
    Jacki was incredibly helpful and even stayed after closing to help me set up my new phone.
  • NC
    Nicole Carbone
    Jan 3, 2026
    5.0
    Excellent service, efficient and friendly staff!
  • JS
    John Siracusa
    Jan 3, 2026
    5.0
    The experience here was simple and great. I originally went to a different Verizon location and spent nearly three hours on the phone with Verizon trying to set up my daughter’s Apple Watch—constant errors and no solutions. I then came to this location, and they set up the same watch in about 15 minutes. The people here genuinely care, are friendly, and clearly know what they’re doing. I’m so glad I found this store. When you get the right people working on your problem, the problem disappears—and these are absolutely the right people.
  • RW
    Roy Van Wyk
    Oct 5, 2025
    5.0
    I came to Verizon because my Safelink phone service stopped. I was borrowing other people's phones to get my service back up to no avail. They tried to get my phone to work with Verizon and it didn't. They were kind enough to lend me a phone so I could use for a month while I called Safelink to get re activated. The only charge was 37.00 for one month Verizon service.They spent a considerable amount of time to help me. Much thanks.
  • WR
    Wint Ramsay
    Sep 9, 2025
    5.0
    Kavita is knowledgeable, professional and 100 % empathetic and solved all my cell phone problems

Frequently Asked Questions About Verizon

What are the operating hours of Verizon at 26 Franklin Tpke, Waldwick?

Verizon is open Monday to Thursday from 10:00 AM to 5:30 PM, Friday and Saturday from 10:00 AM to 6:00 PM, and closed on Sundays.

What products and brands does Verizon in Waldwick offer?

They offer a wide range of products including smartphones, tablets, wireless devices, accessories, and connected smartwatches from brands like Apple, Samsung, Google, Motorola, LG, and more.