Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Waldwick, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 26 Franklin Tpke.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.7
120 reviews
5 stars
110
4 stars1
3 stars1
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Kavita, for their exceptional service, knowledge, and willingness to help.
Efficiency
Customers frequently noted quick service and efficient problem-solving, with many experiences described as simple and hassle-free.
Mixed Experiences
While most reviews were positive, there were a few negative experiences regarding customer service and product availability.
Long-Term Loyalty
Several customers expressed long-term loyalty to the store, citing consistent positive experiences over the years.
- KOKarina Oms2 days ago5.0Jacki was incredibly helpful and even stayed after closing to help me set up my new phone.
- NCNicole CarboneJan 3, 20265.0Excellent service, efficient and friendly staff!
- JSJohn SiracusaJan 3, 20265.0The experience here was simple and great. I originally went to a different Verizon location and spent nearly three hours on the phone with Verizon trying to set up my daughter’s Apple Watch—constant errors and no solutions. I then came to this location, and they set up the same watch in about 15 minutes. The people here genuinely care, are friendly, and clearly know what they’re doing. I’m so glad I found this store. When you get the right people working on your problem, the problem disappears—and these are absolutely the right people.
- RWRoy Van WykOct 5, 20255.0I came to Verizon because my Safelink phone service stopped. I was borrowing other people's phones to get my service back up to no avail. They tried to get my phone to work with Verizon and it didn't. They were kind enough to lend me a phone so I could use for a month while I called Safelink to get re activated. The only charge was 37.00 for one month Verizon service.They spent a considerable amount of time to help me. Much thanks.
- WRWint RamsaySep 9, 20255.0Kavita is knowledgeable, professional and 100 % empathetic and solved all my cell phone problems
Frequently Asked Questions About Verizon
What are the operating hours of Verizon at 26 Franklin Tpke, Waldwick?
Verizon is open Monday to Thursday from 10:00 AM to 5:30 PM, Friday and Saturday from 10:00 AM to 6:00 PM, and closed on Sundays.
What products and brands does Verizon in Waldwick offer?
They offer a wide range of products including smartphones, tablets, wireless devices, accessories, and connected smartwatches from brands like Apple, Samsung, Google, Motorola, LG, and more.
Does Verizon Waldwick provide in-store pickup services?
Yes, Verizon Waldwick offers in-store pickup services for your convenience.
Can I schedule an appointment or service with Verizon Waldwick online?
Yes, you can schedule appointments online through their website at https://wirelesszone.com/appointments/.
What wireless services are available at Verizon Waldwick?
They offer Verizon Wireless plans, 5G service, business accounts, new line activations, device financing, total mobile protection, prepaid plans, home internet including Verizon Fios, and more.
Where is Verizon Waldwick located and how can I contact them?
Verizon is located at 26 Franklin Tpke, Waldwick, NJ 07463. You can reach them by phone at +1 201-447-1800.
What makes Verizon Waldwick stand out in terms of customer service?
They are known for excellent customer service with wireless experts providing award-winning support on Verizon products and services, including wet phone recovery.
Which nearby places can I visit before or after shopping at Verizon Waldwick?
Nearby places include Italian Time Pizzeria for a meal, Reinholds Quality Bakery for fresh treats, and The Little Gym of Waldwick for recreational activities.
Are there any shopping centers or other retail stores near Verizon Waldwick?
Yes, Waldwick Plaza shopping center is nearby, as well as Discount Liquor store and Seasonal Surroundings for flowers and gifts.
How can nearby amenities like the US Post Office or local salons benefit Verizon customers?
Customers can conveniently handle postal needs at the US Post Office nearby and visit local salons like Nail 26 or Morning Glow Hair Stylists for beauty services during their visit to Verizon.