Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Store Condition
Many customers noted the store's poor condition, including empty shelves and outdated displays, contributing to a negative shopping experience.
Staffing Issues
Numerous reviews mention understaffing, leading to long wait times and difficulty in receiving assistance.
Product Availability
Customers frequently reported a lack of inventory and issues with product quality, including receiving damaged items.
HL
Hill L
May 17, 2022
5.0
I do not think I have ever been more satisfied with a customer service experience than I was yesterday when I went into the Vaux Hall Best Buy. A quick back story. I had just lost my brand new Samsung 10 ( yes, I know it may be old to many, but I just got purchased it and I was happy with it). Suffice to say, my phone is my life and now I was lost. I was travelling around without my bus tickets on my phone, and my clock. The day was turning out to be a disaster. My computer had only three percent power. But I made it to BB and was directed to Amir. This young man was a straight boss. He was super calm and patient. He logged on, got my account information, took my payment, he got the phone, and had me on my way in under twenty minutes. I was completely lost entering the store and I left a super satisfied customer. We are so quick to want to look at the negatives of our shopping experiences. I have come to realize, especially during Covid, that we all of personal issues and that these issues may, from time to time, manifest themselves on the job. We are in trying times. So maybe we should think about why that server may not of given you the best of service. While I thanked Akim profusely for his professionalism and diligence, I was so excited to be able to come on Google and leave Akim a great review for all to see. He deserves big props from his management as well. You must remember to reward your workers for they are the true and tested ambassadors of your brand. Thank you again Akim for making a bad day great!
CH
cornell Hodge
Dec 14, 2021
4.0
The staff member that I encountered was dismissive and totally wrong
JD
Justin Di'Angelo
Jun 11, 2021
5.0
Anthony and his team kill it here every day, extremely helpful as long as it isn't busy. The team since covid started has been great. They help with any issues I have, and I was able to get my PS5 here on launch day without issue.
TA
Temitope Adeyeye
Feb 21, 2019
5.0
Excellent customer service. And staff posses technical skills
Best Buy is located at 2255 Springfield Ave, Vauxhall, NJ 07088, US.
What are the pickup options available at Best Buy Vauxhall?
Best Buy offers in-store pickup and curbside pickup services.
Is Best Buy Vauxhall currently open any day of the week?
Best Buy in Vauxhall is currently marked as not closed, but its listed hours show it is closed Monday through Sunday; please verify by contacting the store directly.
Does Best Buy Vauxhall provide electronics repair services?
Yes, Best Buy Vauxhall offers service repair for electronics.
Can I pay with a debit card at Best Buy Vauxhall?
Yes, Best Buy Vauxhall accepts debit card payments and does not require cash-only transactions.
Does Best Buy Vauxhall offer electronics recycling options?
Yes, the store has electronics recycling services available.
What is a nearby coffee shop I can visit before shopping at Best Buy Vauxhall?
WFM Coffee Bar and Starbucks are nearby coffee shops where you can relax before or after your Best Buy visit.
Are there food options available close to Best Buy Vauxhall?
Yes, nearby dining options include Pizza Hut Express, Millburn Pizza, and Market Cocina for Mexican cuisine.
Where can I find other electronics or mobile phone stores near Best Buy Vauxhall?
The Geek Squad and Target Mobile stores are nearby options for electronics and mobile phone shopping.
What other stores or services can I access around Best Buy Vauxhall?
Nearby retailers include Burlington (clothing), Mattress Firm (furniture), CVS Pharmacy, Bank of America, and automotive services like Autotech Car Care.