Best Buy

4.1
4995 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2391 US Highway 22 W, Union, NJ
07083, United States

Hours

Reviews

4.1
4,995 reviews
5 stars
2,689
4 stars
1,130
3 stars
477
2 stars
200
1 star
499

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some praised helpful and knowledgeable staff, others reported long wait times and unresponsive employees.

Product Availability

Customers expressed frustration over frequent stock issues, with many items unavailable during visits.

Order Pickup

Positive experiences noted for quick and efficient order-ahead pickup services.

Staff Knowledge

Staff knowledge varied; some employees were highly praised for their expertise, while others were criticized for lack of professionalism.

Overall Experience

Overall, experiences ranged from excellent to disappointing, with some customers expressing strong dissatisfaction with service quality.
  • MM
    mario Murgas
    1 day ago
    1.0
    Order item posted on the website got the confirmation for delivery, came the delivery day got notified that the order was delayed. Day later they (Best Buy) canceled my order not explaining. Try to go to their help department online. Is asking me for my credit card card information. (Is this new ?) if i can avoid it . Ill never do business with them again.
  • MS
    Michael Szpyhulsky
    3 days ago
    5.0
    Picked up an item purchased on Amazon. Pleasant service and painless process.
  • BB
    BA BB
    3 days ago
    4.0
    It's a good place to buy your gadgets! Especially your TV. Had a great experience on my last visit. The sales rep was very patient
  • HF
    Hugo Flores
    Nov 14, 2025
    1.0
    Manager and employees allow trash to cut the lines. I didnt know it was okay to show up last minute and say you were out in line all night. IF A PERSON IS NOT PHYSICALLY IN LINE MAJORITY OF THE TIME, SEND THEM TO THE BACK!!!!!
  • CS
    Calvin Singh
    Nov 10, 2025
    5.0
    The best service. Sajeah was great. It was time for her to leave. She stayed just to help her co-worker that was by himself with three customers waiting.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Union, NJ?

Best Buy in Union, NJ is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy offer in-store pickup and curbside pickup services?

Yes, Best Buy offers both in-store pickup and curbside pickup services for your convenience.