Mixed feedback on customer service; while some praised helpful and knowledgeable staff, others reported long wait times and unresponsive employees.
Product Availability
Customers expressed frustration over frequent stock issues, with many items unavailable during visits.
Order Pickup
Positive experiences noted for quick and efficient order-ahead pickup services.
Staff Knowledge
Staff knowledge varied; some employees were highly praised for their expertise, while others were criticized for lack of professionalism.
Overall Experience
Overall, experiences ranged from excellent to disappointing, with some customers expressing strong dissatisfaction with service quality.
MM
mario Murgas
1 day ago
1.0
Order item posted on the website got the confirmation for delivery, came the delivery day got notified that the order was delayed. Day later they (Best Buy) canceled my order not explaining. Try to go to their help department online. Is asking me for my credit card card information. (Is this new ?) if i can avoid it . Ill never do business with them again.
MS
Michael Szpyhulsky
3 days ago
5.0
Picked up an item purchased on Amazon. Pleasant service and painless process.
BB
BA BB
3 days ago
4.0
It's a good place to buy your gadgets! Especially your TV. Had a great experience on my last visit. The sales rep was very patient
HF
Hugo Flores
Nov 14, 2025
1.0
Manager and employees allow trash to cut the lines. I didnt know it was okay to show up last minute and say you were out in line all night. IF A PERSON IS NOT PHYSICALLY IN LINE MAJORITY OF THE TIME, SEND THEM TO THE BACK!!!!!
CS
Calvin Singh
Nov 10, 2025
5.0
The best service. Sajeah was great. It was time for her to leave. She stayed just to help her co-worker that was by himself with three customers waiting.
What are the operating hours of Best Buy in Union, NJ?
Best Buy in Union, NJ is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer in-store pickup and curbside pickup services?
Yes, Best Buy offers both in-store pickup and curbside pickup services for your convenience.
Where is Best Buy located in Union, NJ?
Best Buy is located at 2391 US Highway 22 W, Union, NJ 07083, USA.
What types of products can I buy at Best Buy Union?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Union.
Does Best Buy in Union provide any repair services?
Yes, Best Buy offers service repair, including Geek Squad support for electronics and appliances.
Can I recycle my old electronics at the Best Buy in Union?
Yes, Best Buy in Union has electronics recycling services available.
Is same-day pickup available at Best Buy Union?
Yes, you can get same-day pickup at Best Buy's Union location.
What payment methods are accepted at Best Buy Union?
Best Buy accepts debit cards and checks; cash is not required exclusively.
What nearby dining options are available when visiting Best Buy in Union?
Nearby dining options include Dave's Hot Chicken, The Habit Burger Grill, Smashburger, Starbucks, Pizza Hut, and The Halal Guys, where you can enjoy a meal or coffee before or after your shopping.
Are there any nearby shopping centers or stores close to Best Buy Union?
Yes, Union Plaza Shopping Center, ShopRite supermarket, Foot Locker, Payless ShoeSource, and Halloween City are all nearby shopping options to explore when visiting the area.
What nearby services can assist me with computer or mobile phone needs near Best Buy Union?
Geek Squad, located nearby, provides IT service and computer repair as well as mobile phone store services which can complement your visit to Best Buy.