Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Toms River, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
730 reviews
5 stars
587
4 stars
42
3 stars
20
2 stars
16
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Kevin, Jake, and Nelson for their exceptional service.
Efficiency
Several reviews highlighted the efficiency of the service, with customers appreciating quick assistance and smooth transactions, although some noted long wait times during busy periods.
Mixed Experiences
While many had positive interactions, there were significant complaints about misinformation, rude service, and unresolved issues, indicating inconsistency in customer experiences.
Store Environment
Customers reported issues with overcrowding and long wait times, suggesting a need for more staff during peak hours.
- PBPaul Bucco5 days ago5.0Person st the store was very helpful and thorough
- PSPaula SjolundDec 8, 20255.0The best rep. Attentive. Efficient. Friendly. Extremely helpful
- KFkendall fullerNov 29, 20255.0Joseph and Laura spent hours with me making sure everything went smoothly with my phone transfer . They went above and beyond even though it was my old phone glitch that was having issues with the transfer . Not only were they helpful , knowledgeable ,and kind but they made an unexpected “ longer than the norm ,” situation comfortable , and like we were in it together. . I don’t think I would’ve had the same positive experience if it hadn’t been for their excellent customer service. Thank you both . I truly appreciate all your hard work .
- DBDonna BeaubonaNov 22, 20255.0Hello all This location does have good people. I had a problem with my phone, the spades games I had always played asked to update, night mistake it changes everything on my phone. Nicholas helped me he put it right back the way it was and told me what not to do. Thank you so much! Donna Db
- NSNasim ShabazzNov 15, 20255.0The team here are all detail oriented caring individuals. I noticed their interactions with the other customers while I was being assisted by John Lutz. This gentleman turned what would’ve been a disappointing experience into a win. Flat out. From beginning to end he showed his value as an asset to this company.
Frequently Asked Questions About Verizon
What products does the Verizon store at 1 Route 37 W in Toms River offer?
The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the Verizon store's operating hours in Toms River, NJ?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which wireless brands are available at the Verizon Authorized Retailer in Toms River?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories brands such as Casemate and Otterbox.
Can customers pick up their online orders in-store at the Verizon Toms River location?
Yes, the store offers in-store pickup services for orders.
What payment options are accepted at the Verizon store in Toms River?
They accept American Express, Apple Pay, Android Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store in Toms River provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at the store.
Is the Verizon store in Toms River accessible for LGBTQ customers?
Yes, the store welcomes LGBTQ customers.
Is there a gym near the Verizon store where customers can work out before or after shopping?
Yes, Planet Fitness is a nearby gym where customers can exercise before or after visiting the store.
Are there parks near the Verizon store in Toms River where visitors can relax or enjoy outdoor activities?
Yes, Winding River Park is close by, offering opportunities for relaxation and active recreation.
What nearby medical centers are close to the Verizon store for customers who may have health appointments?
RWJ Barnabas Health Community Medical Center and Urologic Health Center of New Jersey are nearby medical facilities customers might visit in the area.