Business Details
1 Route 37 W, Toms River, NJ
08753, United States
Certified by Verizon • Feb 22, 2026
(732) 908-2636
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Toms River, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
744 reviews
5 stars
599
4 stars
42
3 stars
20
2 stars
16
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kevin, Nelson, and Jake.
Efficiency
While some reviews highlighted quick and efficient service, others noted long wait times and slow service, indicating inconsistency in efficiency.
Sales Experience
Several customers reported positive experiences with sales representatives who provided clear information and did not pressure them into additional purchases.
Service Issues
There were multiple complaints regarding service-related issues, including incorrect plan changes and problems with equipment returns, suggesting a need for better support for existing customers.
- AJAlexis JanoczkinFeb 16, 20265.0Gabriela provided exceptional service during my recent visit. I had been trying to upgrade my phone for several months and encountered ongoing difficulties, but she made the entire process smooth and straightforward. She carefully outlined multiple cost breakdown options, comparing upgrading on my individual plan versus remaining on my current family plan, and clearly explained details that had not been clarified by other employees at this or other locations. Gabriela also handled the transfer of all my data seamlessly and ensured my new phone was fully set up, including applying the screen protector, camera protector, and case with great attention to detail. I truly appreciated that she stayed past the end of her shift to make sure everything was completed properly. As a customer, I truly value this level of care and dedication. Gabriela went above and beyond to ensure I understood my options and left completely satisfied. I am very grateful for her assistance!
- DYDee YardFeb 14, 20265.0Laura was amazing . Professional, kind . Knowledgeable
- LCLeslie CarterJan 22, 20265.0Although it was a little like buying a new car.SETH made it a great experience. Very patient ,kind and answered all my dumbquestions. Verizon store on 37 in Tom's river..Great store.
- JFJohn FoxJan 18, 20265.0I came to get a new charger. Service was quick and efficient.
- DBDiane M BelangerJan 15, 20265.0Nelson at the Toms River office was AMAZING!!!
Frequently Asked Questions About Verizon
What products does the Verizon store at 1 Route 37 W in Toms River offer?
The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the Verizon store's operating hours in Toms River, NJ?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which wireless brands are available at the Verizon Authorized Retailer in Toms River?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories brands such as Casemate and Otterbox.
Can customers pick up their online orders in-store at the Verizon Toms River location?
Yes, the store offers in-store pickup services for orders.
What payment options are accepted at the Verizon store in Toms River?
They accept American Express, Apple Pay, Android Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store in Toms River provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at the store.
Is the Verizon store in Toms River accessible for LGBTQ customers?
Yes, the store welcomes LGBTQ customers.
Is there a gym near the Verizon store where customers can work out before or after shopping?
Yes, Planet Fitness is a nearby gym where customers can exercise before or after visiting the store.
Are there parks near the Verizon store in Toms River where visitors can relax or enjoy outdoor activities?
Yes, Winding River Park is close by, offering opportunities for relaxation and active recreation.
What nearby medical centers are close to the Verizon store for customers who may have health appointments?
RWJ Barnabas Health Community Medical Center and Urologic Health Center of New Jersey are nearby medical facilities customers might visit in the area.
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Certified February 22, 2026Yext Knowledge Graph
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