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Brand Certified

Verizon

3.7
(571 reviews)

Business Details

(973) 252-4800

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Succasunna for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
241 State Route 10 E, Succasunna, NJ
07876, United States

Hours

Reviews

3.7
571 reviews
5 stars
309
4 stars
65
3 stars
40
2 stars
27
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff like Alyssa and Sam, while others report rude and unhelpful interactions.

Product Availability

Customers frequently express frustration over inaccurate information regarding product availability, leading to wasted trips to the store.

Billing Issues

Numerous reviews highlight problems with billing, including overcharges and lack of resolution from staff.

Staff Knowledge

There are complaints about staff lacking knowledge and providing incorrect information, leading to customer dissatisfaction.

Positive Experiences

Despite negative feedback, several customers report positive experiences with specific employees who provided excellent service.
  • TN
    Tavia Nicole
    Feb 9, 2026
    5.0
    Great experience with Steve. Ask for him. He took his time and went the extra mile. I highly recommend him. Very knowledgeable, professional, and customer-focused. Thanks again Steve.
  • JP
    Jessa Pinto
    Jan 3, 2026
    5.0
    Steve (rep) was so kind, patient and helpful. Appreciate it so much, thank you!
  • CL
    Christie Liuzza
    Jan 3, 2026
    1.0
    Very disappointed with today’s visit. I gave this store a call asking if they had the phone I needed in stock, and I was told they have many in stock, and in every color. I went into the store today and they told me they do not have the phone in stock in any color. We did not get the employee’s name, but he was rude, unfriendly, and not very helpful. We are very disappointed with the Succasunna Verizon.
  • SN
    Sameh Naset
    Jan 2, 2026
    5.0
    Yesterday I went to Verizon store I Ledgwood. What great experience I had every one was very helpful staff and managers. Alyssa was helping me she was very professional patient and polite and she was very good to my family we left the store very happy from the great service we get from Allyssa. Thank you Allyssa Green
  • MM
    Marty
    Dec 27, 2025
    3.0
    Overall very pleased with the store and its performance. My only complaint is my last upgrade which I was not even aware. I was entitled to was given to me during my last visit to the store. It's the Google pixel 9 pro. This is without a doubt the worst phone, most complicated, most annoying phone I have ever owned.

Frequently Asked Questions About Verizon

What are the operating hours for the Verizon store in Succasunna?

The Verizon store in Succasunna is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Which brands of smartphones can I find at the Verizon Succasunna store?

You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Succasunna store.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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