Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Succasunna for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
433 reviews
5 stars
217
4 stars
60
3 stars
35
2 stars
19
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual employees for their helpfulness while many others report rude and unhelpful interactions.
Sales Experience
Several customers expressed frustration with the sales process, citing issues with billing, miscommunication, and pressure to purchase additional services.
Employee Knowledge
While some employees were noted for their knowledge and assistance, others were criticized for lack of helpfulness and professionalism.
Store Environment
The store environment received mixed reviews, with some customers appreciating the vibe and others feeling ignored or uncomfortable.
- JPJessa PintoJan 3, 20265.0Steve (rep) was so kind, patient and helpful. Appreciate it so much, thank you!
- CLChristie LiuzzaJan 3, 20261.0Very disappointed with today’s visit. I gave this store a call asking if they had the phone I needed in stock, and I was told they have many in stock, and in every color. I went into the store today and they told me they do not have the phone in stock in any color. We did not get the employee’s name, but he was rude, unfriendly, and not very helpful. We are very disappointed with the Succasunna Verizon.
- SNSameh NasetJan 2, 20265.0Yesterday I went to Verizon store I Ledgwood. What great experience I had every one was very helpful staff and managers. Alyssa was helping me she was very professional patient and polite and she was very good to my family we left the store very happy from the great service we get from Allyssa. Thank you Allyssa Green
- MMMartyDec 27, 20253.0Overall very pleased with the store and its performance. My only complaint is my last upgrade which I was not even aware. I was entitled to was given to me during my last visit to the store. It's the Google pixel 9 pro. This is without a doubt the worst phone, most complicated, most annoying phone I have ever owned.
- JSJoy SmithDec 21, 20251.0Buyer beware!!!! Do not go to this Verizon. They lie about your bill and then make excuses. Horrible service!
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in Succasunna?
The Verizon store in Succasunna is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones can I find at the Verizon Succasunna store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Succasunna store.
What delivery and pickup options are available at the Verizon Succasunna store?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for orders placed online or in-store.
How can I schedule an appointment at the Verizon store in Succasunna?
You can schedule your in-store appointment by visiting Verizon's website or through the My Verizon app using the provided quick link.
What types of services does the Verizon Succasunna location offer?
The store offers services including mobile plans, wireless internet plans, voice plans, and Fios internet plans.
Is the Verizon Succasunna store accessible for Spanish speakers?
Yes, services at Verizon Succasunna are offered in both English and Spanish.
Does Verizon Succasunna accept multiple payment methods?
Yes, the store accepts payment via checks, debit cards, and mobile NFC payments; cash-only is not required.
Is free Wi-Fi available at the Verizon store in Succasunna?
Yes, the store offers free Wi-Fi to customers while they visit.
Are there places to eat near the Verizon store in Succasunna?
Yes, nearby dining options include Burger King, Boston Market, and McDonald's, convenient for meals before or after your visit.
What entertainment options are close to the Verizon Succasunna store?
You can enjoy movies at nearby cinemas, Bow Tie Cinemas and Cinepolis Succasunna, perfect for a visit after your Verizon appointment.
Are there any nearby banks to Verizon in Succasunna for financial services?
Yes, TD Bank and Valley Bank are located close to Verizon, useful for any banking needs during your visit.