Business Details
About
Cell Phone StoreElectronics Store
Visit our store at South Plainfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
290 reviews
5 stars
145
4 stars
34
3 stars
18
2 stars
9
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported rude behavior and lack of assistance.
Staff Knowledge
Several reviews highlighted the expertise of specific employees, but there were also complaints about staff being untrained or unhelpful.
Store Experience
Customers noted issues with long wait times and poor management, with some expressing frustration over being ignored or receiving inadequate service.
Product Issues
There were complaints regarding problems with devices and services, including difficulties with account management and product functionality.
Positive Experiences
Despite negative feedback, many customers shared positive experiences with specific employees who provided excellent service and support.
- KNKatheryn Nieves4 days ago5.0Andres was very helpful. thank you!
- RWRichard Williams5 days ago5.0I had a great experience upgrading my phone at this store. The manager helped me first and then Don stepped in and made sure I was completely taken care of from start to finish. The service was smooth and professional. I was able to trade in my old phone on the spot and I did not have to pay anything upfront for the upgrade. I only paid the activation fee and the accessories I chose for my new iPhone 17 Plus Max. Everything was explained clearly and the process was fast and easy. The customer service was excellent and I am very satisfied. I highly recommend this store to anyone looking to upgrade their device.
- BTbarry tramerNov 11, 20253.0Good service. 👍
- NNNarcisoNov 5, 20251.0do not come here. All they do is spend 3 different reps on one customer. So they can chat about the jets. Tell you it’s gonna take two minutes like you don’t have anything better to do. Make you wait to tell you oh it’s not gonna take two minutes, after you’ve waited 40 min. This location is AWFUL
- GMg mOct 28, 20251.0I went into this location today and asked if my phone case was under warranty the guy told me not through Verizon but thru the manufacturer who made he did go any further to try and help me at all because he just did not really care he could have offered me some type of information but he chose not to poor customer service
Frequently Asked Questions About Verizon
What types of products and brands are available at the Verizon store in South Plainfield?
The Verizon store offers a variety of 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the operating hours of the Verizon store in South Plainfield?
The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 5:00 PM on Sundays.
Can I order online and pick up my purchase at the South Plainfield Verizon store?
Yes, you can buy online and pick up your order in-store. Options also include free 2-day shipping, express lockers, and same-day delivery where available.
Does the Verizon store in South Plainfield provide in-store appointment scheduling?
Yes, you can schedule an in-store appointment online for a convenient shopping experience at the South Plainfield location.
What services does Verizon offer at the South Plainfield location?
Services include mobile plans, wireless internet plans, voice plans, and Fios Internet plans, along with business cell phones, tablets, and laptops.
What payment methods does the Verizon store accept?
The store accepts payments by check, debit card, and mobile NFC payments. Cash-only transactions are not required.
Is free Wi-Fi available at the Verizon store in South Plainfield?
Yes, the Verizon store offers free Wi-Fi for customers during their visit.
Are there nearby dining options close to the Verizon store in South Plainfield?
Yes, nearby options include Red Lobster for seafood, Ruby Tuesday for American cuisine, Chipotle Mexican Grill, Wendy's, Burger King, and El Toro Loco, providing a variety of dining choices before or after your visit.
What nearby locations can help with shipping or delivery services around the Verizon store?
UPS Alliance Shipping Partner and UPS Access Point locations nearby offer vehicle shipping, courier services, and shipping centers, which can support your delivery and shipping needs.
What nearby shopping centers or stores are close to Verizon for additional shopping convenience?
Nearby shopping includes Stelton Commons, Woodbridge Shopping Mall, as well as stores like Old Navy, Famous Footwear, and Staples, allowing easy access to a variety of retail and office supply needs along with your Verizon visit.