Verizon

3.6
409 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at South Plainfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7000 Hadley Rd, South Plainfield, NJ
07080, United States

Hours

Reviews

3.5
292 reviews
5 stars
145
4 stars
35
3 stars
18
2 stars
9
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported poor service, rudeness, and lack of assistance.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided excellent assistance, while others noted a lack of training and professionalism among employees.

Wait Times

Customers frequently mentioned long wait times and inefficient service, with some expressing frustration over being ignored or receiving delayed assistance.

Store Environment

The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others criticized the atmosphere and comfort for elderly customers.
  • RB
    Ramon Bermo
    5 days ago
    1.0
    Stay away from this one! They failed to honor the agreement I had with Verizon customer service . Bad bad bad bad customer service. Manager is rude.
  • DL
    David Lewis
    Dec 12, 2025
    4.0
    Had the pleasure of Don assisting my wife and I this morning. Our phones were over 6 years old and basically worn out. He was able to set us up with 2 new phones and a watch. Took his time and explained everything to us. Great job. Thank You Don.
  • KN
    Katheryn Nieves
    Nov 19, 2025
    5.0
    Andres was very helpful. thank you!
  • RW
    Richard Williams
    Nov 18, 2025
    5.0
    I had a great experience upgrading my phone at this store. The manager helped me first and then Don stepped in and made sure I was completely taken care of from start to finish. The service was smooth and professional. I was able to trade in my old phone on the spot and I did not have to pay anything upfront for the upgrade. I only paid the activation fee and the accessories I chose for my new iPhone 17 Plus Max. Everything was explained clearly and the process was fast and easy. The customer service was excellent and I am very satisfied. I highly recommend this store to anyone looking to upgrade their device.
  • NN
    Narciso
    Nov 5, 2025
    1.0
    do not come here. All they do is spend 3 different reps on one customer. So they can chat about the jets. Tell you it’s gonna take two minutes like you don’t have anything better to do. Make you wait to tell you oh it’s not gonna take two minutes, after you’ve waited 40 min. This location is AWFUL

Frequently Asked Questions About Verizon

What types of products and brands are available at the Verizon store in South Plainfield?

The Verizon store offers a variety of 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the operating hours of the Verizon store in South Plainfield?

The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 5:00 PM on Sundays.