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Brand Certified

Verizon

4.1
(172 reviews)

Business Details

77 S Orange Ave, South Orange, NJ
07079, United States
(973) 763-7777

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, Inc. is an exclusive Verizon Authorized Retailer specializing in wireless communication services and is one of the nation�s largest Verizon Wireless Retailers.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
77 S Orange Ave, South Orange, NJ
07079, United States

Hours

Reviews

4.1
172 reviews
5 stars
129
4 stars
4
3 stars
2
2 stars
2
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ashley, Saad, and Gabriella providing exceptional service.

Long Wait Times

Several reviews highlighted long wait times for assistance, often due to understaffing, leading to frustration among customers.

Store Hours Issues

Customers reported inconsistencies with store hours, including instances of the store being closed during posted hours, which caused inconvenience.

Mixed Experiences

While many customers had positive interactions, there were also significant complaints about poor service and unprofessional behavior from some staff members.
  • AO
    Aderemi Osawe
    1 day ago
    4.0
    They have good consumer service and I'm satisfied with their service
  • AS
    asyya smith
    Feb 9, 2026
    5.0
    Staff were friendly and welcoming.
  • RC
    Ryan Carmichael
    Jan 30, 2026
    5.0
    Dropped in a half hour before closing on a Friday to upgrade my phone and had an above par experience. Shamir was professional, patient and helpful in getting me setup.Very impressive. Super appreciative of the help.
  • AJ
    Abdullah khan Jadoon
    Dec 28, 2025
    1.0
    Bad customer service
  • PC
    Pamela Cuff
    Dec 24, 2025
    5.0
    Very helpful in getting me through many technical challenges. The workers are empathetic, conscientious, courteous, patient and kind.

Frequently Asked Questions About Verizon

What are the business hours for Verizon at 77 S Orange Ave, South Orange, NJ?

Verizon at 77 S Orange Ave is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.

What payment options does Verizon in South Orange accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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