Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, Inc. is an exclusive Verizon Authorized Retailer specializing in wireless communication services and is one of the nation�s largest Verizon Wireless Retailers.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ashley, Saad, and Gabriella providing exceptional service.
Long Wait Times
Several reviews highlighted long wait times for assistance, often due to understaffing, leading to frustration among customers.
Store Hours Issues
Customers reported inconsistencies with store hours, including instances of the store being closed during posted hours, which caused inconvenience.
Mixed Experiences
While many customers had positive interactions, there were also significant complaints about poor service and unprofessional behavior from some staff members.
AO
Aderemi Osawe
1 day ago
4.0
They have good consumer service and I'm satisfied with their service
AS
asyya smith
Feb 9, 2026
5.0
Staff were friendly and welcoming.
RC
Ryan Carmichael
Jan 30, 2026
5.0
Dropped in a half hour before closing on a Friday to upgrade my phone and had an above par experience. Shamir was professional, patient and helpful in getting me setup.Very impressive. Super appreciative of the help.
AJ
Abdullah khan Jadoon
Dec 28, 2025
1.0
Bad customer service
PC
Pamela Cuff
Dec 24, 2025
5.0
Very helpful in getting me through many technical challenges. The workers are empathetic, conscientious, courteous, patient and kind.
What are the business hours for Verizon at 77 S Orange Ave, South Orange, NJ?
Verizon at 77 S Orange Ave is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
What payment options does Verizon in South Orange accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Verizon in South Orange offer in-store pickup for online orders?
Yes, in-store pickup is available for your convenience.
What products are available at the Verizon store in South Orange?
The store offers Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid plans.
Is the Verizon store in South Orange an authorized Verizon retailer?
Yes, Russell Cellular operates this location as an exclusive Verizon Authorized Retailer.
How can I contact Verizon in South Orange by phone or email?
You can call them at +1 973-763-7777 or send an email to southorange.nj@russellcellular.com.
Are there any nearby AT&T stores if I want to compare phone options?
Yes, there is an AT&T Store nearby, which is also a mobile phone and electronics retailer.
What local banking options are available near Verizon in South Orange?
Nearby banks include Citizens and Investors Bank, useful for any immediate banking needs before or after your visit.
Are there any convenient spots nearby for refreshments or quick shopping?
Stop N Text, a nearby convenience store and advertising agency, offers quick shopping options close to the Verizon store.
Can I find places for fitness or wellness near the Verizon location in South Orange?
Yes, nearby fitness and wellness options include D & I Fitness Village Square (martial arts club), D & I Did It Fitness (spa), and Chestnut Hills Pilates studio and gym.
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Certified February 22, 2026Yext Knowledge Graph
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