Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Somerset, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 441 Elizabeth Ave.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
185 reviews
5 stars
174
4 stars1
3 stars0
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Andy, Sunil, and Kajal, for their exceptional service, patience, and professionalism.
Knowledge and Helpfulness
Staff members were frequently noted for their extensive knowledge and ability to assist customers with various issues, including phone upgrades and plan changes.
Mixed Experiences
While most reviews were positive, there were a few negative experiences related to service quality and communication, particularly regarding billing and store policies.
Store Environment
The store was generally described as welcoming and efficient, although some customers reported issues with wait times and service during busy hours.
- MAManik Agnish2 days ago5.0My today visit was a great experience, Such a friendly behavior by Kajal , she helped me through out whole the process for my home internet and also updated me with their latest deal and now ik getting a free 43" smart tv by Samsung this is awesome... I recommend kajal
- BBBrian4 days ago5.0Sunil provided outstanding service; he was professional, knowledgeable, and incredibly patient throughout the entire process. He clearly explained all of my options, answered my questions thoroughly, and was completely transparent about pricing, terms, and any fees. I really appreciated that he never tried to upsell or push anything I didn’t need — just honest, straightforward advice. A great experience overall, and I highly recommend Sunil and this store for anyone looking for Verizon services.
- SHShelly HeifetzJan 5, 20265.0Lee was crystal clear and very helpful. He got me more bang for my buck.
- CWCynthia WeisbeckerDec 26, 20255.0I can’t speak more highly of Andy and Sunil at Verizon in Somerset. They were professional, patience and very helpful in assisting my husband and I in solving a challenging issue with our phones with another carrier. Thank you Andy and Sunil.
- AQAmy QueenDec 9, 20251.0I wish I can put negative number for this location. I came to store in late evening on Dec 9 and there were already 3 customers and 2 employees. The lady employee asked me to wait a minute. So I waited patiently. Then all customers and one employee left. So I asked the remaining employee if she can answer my questions. She told me she was unable to help me because store was closed. Then why she asked me to wait at first place! All I want to know is if my address has internet service available! Then she asked me to come back tomorrow! I won’t come back to your store anymore! If you can not provide service then don’t let people to come into your store and wait for you 20 minutes then told customer the store is closed!
Frequently Asked Questions About Verizon
What types of products does Wireless Zone, Verizon Authorized Retailer in Somerset offer?
Wireless Zone offers the latest smartphones, tablets, Verizon home internet devices, tech accessories, connected devices, and more from major brands like Apple, Samsung, and Google.
Where is Wireless Zone in Somerset located?
Wireless Zone is located at 441 Elizabeth Ave, Ste 16, Somerset, NJ 08873.
What are the store hours for Wireless Zone in Somerset?
The store is open Monday to Thursday from 9 AM to 7 PM, Friday and Saturday from 10 AM to 8 PM, and Sunday from 10 AM to 5 PM.
Does Wireless Zone in Somerset offer in-store pickup services?
Yes, they offer in-store pickup for your convenience.
Does Wireless Zone provide device activation and financing services?
Yes, Wireless Zone offers device activation, financing, upgrades, new lines, and more to meet your wireless needs.
What wireless network coverage does Wireless Zone, Somerset offer?
They provide Verizon network coverage including 5G service for both consumers and businesses.
What are some nearby dining options to Wireless Zone in Somerset?
Nearby dining options include Poke Star (Japanese restaurant), Frank's Pizza & Italian Restaurant, Osaka Ramen (Japanese restaurant), Panera Bread (cafe and bakery), and Dunkin' for coffee and donuts.
Are there nearby services for health and wellness around Wireless Zone Somerset?
Yes, Ivy Rehab Physical Therapy, Hand & Stone Massage and Facial Spa, Luxi Nails and Spa, and Dental Care Somerset are nearby for physical therapy, massages, nail services, and dental care respectively.
Where can I find financial services near Wireless Zone in Somerset?
Nearby financial services include Wells Fargo Bank, Chase Bank, Santander Bank US ATM, Chase ATM, and Business Credit Workshop for a variety of banking and credit support.
How can I make an appointment or contact Wireless Zone in Somerset?
You can make an appointment online at https://wirelesszone.com/appointments/ or call them at +1 732-412-7493.