Verizon

4.4
237 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sicklerville, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
609 Berlin Cross Keys Rd, Sicklerville, NJ
08081, United States

Hours

Reviews

4.4
236 reviews
5 stars
193
4 stars
9
3 stars
6
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Kevin, Cruz, and Lisa.

Inconsistent Experiences

While some customers had excellent experiences, others reported poor service, including issues with staff professionalism and long wait times.

Store Management Issues

Several reviews mentioned problems with management, including unreturned calls and unresolved issues, leading to frustration among customers.

Misleading Practices

A number of customers expressed dissatisfaction with misleading information regarding promotions and fees, leading to confusion and dissatisfaction.

Atmosphere

The store environment was generally described as friendly and welcoming, although some customers noted chaotic conditions during busy times.
  • EP
    Eric Pallotto
    1 day ago
    5.0
    Cruz was by far the nicest representative I have ever met. Treated my wife and I with so much respect and kindness. Make sure you ask for him, he’s the the absolute best.
  • CW
    chantell watkins
    Jan 2, 2026
    5.0
    I have to tell you I had the best time today everyone was very pleasant and respectful Mr Cruz you are completely amazing thank you so much for taking your time to make sure I understood everything much appreciated ☆☆however Verizon you should really put some blinds up over those windows that sun is dangerous lol but serious about the blinds
  • AG
    aaron g
    Dec 23, 2025
    1.0
    Went in to upgrade and got absolutely zero help. In fact while im standing there a woman and a man (i guess) employee sitting at a computer with glasses and half a ponytail of hair on his head talk about me right in front of me. Never felt more disrespected by Verizon. Not to mention the folks that came in after me and the guy just seems so miserable to be there. Never going in this poorly run store again with some basement dweller at a computer and some woman that does nothing stand at a table.
  • HW
    Henry West
    Dec 23, 2025
    5.0
    Mickey and Kevin from Verizon in Sicklerville, New Jersey did an outstanding job. It was imperative that I get my phone fixed and they fixed it in a timely manner. And not only has it been fixed, I learned some new information while they were fixing it. They were patient with me and I was patient with them. When it comes time for pay raises Mickey and Kevin deserve it!!!
  • JS
    Joanne Slotterback
    Dec 18, 2025
    5.0
    Visited Victra-Verizon in Sicklerville today to get info on upgrading our phones. Kevin W. helped us and was awesome! He went above and beyond in finding the best promotion for us and fully answered all our questions. He made sure we got the best deal and set up our new phones! In addition to being very knowledgeable and thorough, Kevin is pleasant, polite, and personable! Thanks, Kevin!

Frequently Asked Questions About Verizon

What types of products does Verizon in Sicklerville offer?

Verizon in Sicklerville offers a full range of wireless products including phones, tablets, wearable devices, accessories, and mobile broadband.

What brands can I find at the Verizon store in Sicklerville?

The store carries popular brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and multiple accessory brands such as Otterbox and PureGear.